Restaurant Assistant General Manager - Hilton Nashville Downtown

Restaurant Assistant General Manager – Trattoria Il Mulino

Location: Hilton Nashville Downtown

Classification: Full-Time

Shift: Various – must have availability to work weekends, weekdays, and holidays.

Elevate Dining in Music City

Join the team at Trattoria Il Mulino, where Nashville casual meets NYC chic. A cornerstone of Nashville’s vibrant culinary scene since 2015, Trattoria Il Mulino delivers a 5-star fine-dining experience inspired by the iconic Il Mulino brand of New York. With a lively, see-and-be-seen atmosphere, a heated outdoor patio, and a menu crafted by Executive Chefs Michelle Mazza (Il Mulino, NY) and Konstantin Rubis, we redefine Italian dining with a contemporary twist.

Our 4,000-square-foot dining area, heated outdoor patio, and open exposition kitchen with a wood-fired pizza oven create the perfect setting for a lively yet sophisticated dining experience. With an extensive wine list, handcrafted cocktails, and a menu that combines locally sourced ingredients with authentic Italian imports, every detail is designed to delight our guests.

This role will report directly to the Restaurant General Manager and oversee daily operations to ensure the delivery of outstanding guest experiences and operational efficiency. Key responsibilities include:

• Leadership: Directing and mentoring a team of service professionals, including training, coaching, and conducting performance evaluations to maintain high standards of performance and morale.
• Operations: Supervising the setup, service, and breakdown of the restaurant. Ensuring compliance with health, safety, and alcohol awareness regulations.
• Guest Satisfaction: Interacting with guests, resolving concerns, and ensuring service excellence. Proactively seeking guest feedback to drive continuous improvement.
• Financial Accountability: Managing labor, inventory, and operational costs. Supporting budgeting, forecasting, and payroll processing.
• Collaboration: Coordinating with kitchen, beverage, and engineering teams to maintain seamless service.
• Recruitment and Retention: Playing a key role in hiring, training, and retaining top-tier talent to sustain an exceptional team.

What Are We Looking For?

The ideal candidate will demonstrate Hilton’s core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. Key qualifications include:

• 2+ years of leadership experience in a restaurant setting, preferably within the hospitality industry.
• Strong knowledge of food and beverage service standards, guest relations, and health regulations.
• Exceptional communication skills, both verbal and written.
• Ability to lead, motivate, and resolve conflicts within a diverse team.
• Proficiency in computer systems and basic arithmetic for inventory and payroll management.
• Valid Tennessee ABC Card and the completion of brand-required training.

Physical Requirements:

• Ability to stand, walk, and perform physical tasks for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to work in a moderate noise environment, indoors and outdoors.

Be Part of the Il Mulino Legacy

If you’re passionate about hospitality and eager to contribute to a dining experience that celebrates authentic Italian flavors with a modern twist, apply today. At Trattoria Il Mulino, we don’t just create meals—we create moments that guests will remember forever.