Job Title: Assistant General Manager (AGM)

Key Responsibilities:

• Oversee daily operations of the restaurant, ensuring efficiency and profitability.
• Implement and uphold restaurant policies, procedures, and standards.
• Manage employee hiring, training, scheduling, and performance evaluations.
• Coordinate and supervise staff to ensure top-notch customer service.
• Oversee maintenance of equipment and inventory of supplies.
• Handle cash management, daily financial reporting, and setting financial objectives.
• Ensure high-quality standards for food preparation and service.
• Address customer inquiries and complaints promptly and professionally.

Qualifications:

• Proven experience in restaurant management or similar role.
• Strong understanding of restaurant operations and financial aspects.
• Excellent leadership and people management skills.
• Ability to multitask and handle stressful situations with grace.
• Exceptional communication and interpersonal skills.
• Passionate about customer service and creating a positive dining experience.