Resource Sharing Specialist - ( STA015208 ) Resource Sharing Specialist
Organization
: H0143 University Libraries
Description
Coordinates the daily operations of a library function or program such as serial ordering, reference processing, special collections, electronic publications, information services, and so forth.
- Performs reference work using subject expertise or general resource material.
- Trains and coordinates the work activities of library specialists, library assistants, and/or student workers.
- Interprets and teaches use of basic indexes, directories, guides, files and catalogs.
- Receives and processes reserves and library loan requests.
- Compiles book lists and bibliographies; reviews books and other material in areas of subject expertise.
- Participates in the preparation, maintenance and updating of policies and procedures for functional area.
- Performs other job-related duties as assigned.
Additional Job Posting Information:
The Resource Sharing Specialist performs a wide range of tasks to fulfill resource sharing requests in a fast-paced, dynamic environment.
- Accurately and efficiently processes interlibrary loan requests from UH patrons and external resource sharing partners.
- Applies multiple search techniques across a variety of databases to resolve complex interlibrary loan requests.
- Provides excellent customer service to patrons and partner libraries via email, phone, and occasionally in person.
- Assists with creating and maintaining workflow and procedure documentation related to resource sharing.
- Works with colleagues within the Acquisitions and Resource Sharing (ARS) unit of UH Libraries and across departments to identify workflow improvements.
- Scans print materials using overhead book scanners and edits image files for electronic delivery.
- Prepares and packages materials for domestic and international shipping via courier, UPS, USPS, etc.; receives borrowed and returned materials and routes internally as appropriate.
- Understands and applies knowledge of internal policies, and other relevant local, regional, and national interlibrary loan guidelines and agreements.
- Troubleshoots minor system errors and patron issues.
- May be required to assist with student workers on an ad hoc basis.
- Other duties as assigned.
EEO/AA
Qualifications
Associates and 1 year experience
Requires the ability and knowledge for analysis and interpretation of procedures, policies and practices attainable through specific education and/or training programs in a specialty or technical field. Advanced vocational or electronic skills or a basic knowledge of a professional field is required. An Associate's degree or certification/licensing in a technical specialty program of over 18 months and up to 3 years duration are characteristic of this field. Requires a minimum of one (1) year of directly job-related experience.
Preferred Qualifications:
- Experience with interlibrary loan and document delivery
- Experience working with Illiad or Rapido
- Experience working with Ex Libris Alma
Knowledge, Skills, and Abilities:
- Excellent communication skills
- Attention to detail
- Flexibility and adaptability in managing tasks to meet changes in procedures, processes, and technology
- Sound judgment, independent problem-solving and decision-making skills
- Ability to work independently with minimal oversight and to cooperate with colleagues across departments
Additional Job Posting Information:
- Department is willing to accept experience in lieu of education
- Department is willing to accept education in lieu of experience
- May be eligible for Alternative Workplace Arrangements (AWA) after initial training period.
Notes to Applicant : Please include up-to-date contact information for three (3) professional references.
Salary : Commensurate with experience
Required Attachments by Candidate : Resume, Cover Letter/Letter of Application
Employee Status
: Regular/Benefits
Job Posting
: Aug 23, 2024, 8:41:42 PM