Resource Coordinator Assistant - Industrial - The Hunton Group

Hunton Services is seeking to hire a dedicated Resource Coordinator Assistant to function as the primary support for the Rental Manager and the Rental Asset Manager. Ideal candidate will need to be organized and have excellent customer service skills. Come work for an industry leader located in zip code 77087.

Responsibilities:

• Check customers for contacts and add/correct to current/updated information
• Attach packing slips and other needed documents to service calls
• Run open calls report and verify there are no completed calls
• When refrigerant is involved, verify records are entered
• Process warranty claims and track paid claims
• Billing to include the following: Verify job description matches invoice description and job is complete, adjust billing rates by customer, markup materials as necessary
• Follow up on aging Accounts Receivable weekly
• Communicate with sales, technicians, supervisors and other coordinators regarding job scheduling and possible delays
• Read emails addressed to "dispatch" and help reply to them when possible
• Answer incoming calls to the dispatch line
• Receive POs in Metaviewer
• Prepare PowerPoint presentations for sales meetings
• Make sure subcontract forms in place for all subcontractors
• Collect JSAs from technicians for every job
• Track safety requirements for each customer site
• Track existing safety certifications for each technician

Qualifications:

• Proficiency in Word, Outlook, Excel

Requirements:

• Associate's degree or higher
• 2-5 years of business experience in related field