Resort Bell Attendant/Shuttle Driver - The Essex Resort & Spa
Essex Junction, VT 05452
About the Job
Unlock your potential at The Essex Resort & Spa!
Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.
Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.
Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.
At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.
BASIC FUNCTION: Bell persons are responsible for the transportation of guests and assisting with daily guest service tasks.
ESSENTIAL FUNCTIONS:
- Greet each guest and provide a warm welcome.
- Opening doors for clients or personnel.
- Transporting clients to and from the airport and area attractions in a 15-passenger van.
- Room deliveries.
- Handling luggage for clients.
- Maintaining vehicles' fuel levels and cleanliness.
- Using proper care in driving procedures.
- Reporting any accidents and incidents received to your manager and Human Resources immediately.
- Logging in all driving times and destinations.
- Special deliveries or errands.
- Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, etc.
- Handle all guest requests and questions in an efficient manner.
- Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources.
- Maintaining the highest level of employee/guest relations.
MARIGINAL FUNCTIONS:
- Ability to work any assigned shift/work schedule.
- Any other task, written or verbal, assigned by Management.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
- Must be 18 years of age or older.
- Must have current Driver's License.
- Ability to transport, handle and/or lift a minimum of 50 lbs. (Note: Loading and unloading luggage out of vans, busses, etc., and delivery to and from guest rooms).
- Ability to effectively communicate in the English language.
Benefits:
At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.
Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:
- Medical Insurance (with Employer contribution)
- Dental Insurance (with Employer contribution)
- Vision Insurance
- Life & Disability Insurance (Employer paid)
- Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
- Medical Care Flexible Spending Account
- Dependent Care Account (for Daycare, elderly care or other dependent care)
- Short and Long Term Disability Insurances
- Accident Insurance
- Critical Illness Insurance for employee and spouse/domestic partner
- Paid Time Off
- Bereavement Time
All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.
Property Benefits:
Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.
On Property Discounts:
- Restaurant
- Spa (on treatments and products)
- Cook Academy
Other Discounts:
- Memberships to The Edge Sports & Fitness
- Stays at the hotel for employee, friends and/or family
- Movie tickets to Essex Cinemas
- Essex Experience (varies by business)
- Stays at other New England Inns & Resorts as part of the NEIRA program
- Ski passes to Smuggler’s Notch & Sugarbush/IKON
Other Benefits:
- Complimentary use of the on-site fitness center
- Complimentary use of the on-site Tennis courts
- Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)
Source : The Essex Resort & Spa