Residual Insurance Servicing Carrier (RISC) Associate - Premium Audit - Berkshire Hathaway GUARD Insurance Companies

Overview

Berkshire Hathaway GUARD Insurance Companies provide Property & Casualty insurance products and services through a nationwide network of independent agents/brokers.  Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world!  Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country.  Our vision is to be the leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity.  We are always in search of talented individuals to join our team and embark on an exciting career path!

BENEFITS

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all.   You’ll be surprised by all we have to offer! 

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match and profit sharing
• Generous paid vacation and sick time
• Hybrid work schedule (three days in the office, two days from home)
• Work/life balance schedule – no nights or weekends/closed for all major holidays
• Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after six months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

Responsibilities

The RISC Associate - Audit Trainee is responsible for performing an independent review and verification of insureds operations/ classification upon policy assignment from NCCI or state specific plan administrators. Responsible for accurately determining the policy premium for Workers Compensation policies by performing Preliminary and final audits. This is done through an audit of policyholders’ books and records either through the mail, over the phone, or via an on-site audit at the policyholder’s location. The applicant will need to operate within the Servicing Carrier Performance Standards and state specific regulated guidelines.

• Perform mail and telephone audits from our home office location in Wilkes-Barre, PA
• Serve as the primary contact for policyholders throughout the audit process by providing superior customer service, follow up, education, and explanations of the audit function to help facilitate satisfactory completion of the audit within predetermined timeliness
• Review audit worksheets, payroll journals, distribution journals, tax documentation, and various other ad-hoc reports as needed to determine chargeable exposures in accordance with applicable state laws and manuals
• Review operations of business through the use of telephone interviews, audit worksheets, file documentation, applications, and Internet searches to validate classifications are properly assigned to the policy in accordance with applicable state laws and manuals
• Complete audit worksheets using an excel template and process the audit findings in our proprietary policy system

Qualifications

Candidates should:

• Have investigative skills
• Have very good communication skills
• Have excellent computer skills
• Be comfortable using the Internet as a research tool
• Be able to prioritize work and respond to deadlines
• Have excellent customer service skills
• Be an overall team player