Residential Relief Staff - HARRISONBURG ROCKINGHAM CSB

• Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.
• Works assigned hours and/or stays overnight to provide oversight for residents, including some scheduled hours when other agencies are closed.
• Provides supervision and guidance to residents, helping establish and maintain daily living routines.
• Provides direct training and support to residents based on their needs and interests in order to maintain or improve their community living skills.
• Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.
• Provides supportive and/or educational counseling, in keeping with each resident’s individual services plan.
• Provides crisis intervention as needed, accessing emergency services as appropriate.
• Plans and conducts activities with residents to promote community integration.
• Summarizes clients’ activities and makes written reports.
• Handles any physical plant emergencies.
• Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
• Is responsible for other duties as assigned, consistent with established policy and procedures.

• Working knowledge of mental illness and substance abuse.
• Some knowledge of principles, practices, and methods of mental health education and counseling; principles of record keeping and documentation.
• Basic ethics appropriate to a helping relationship including confidentiality issues.
• demonstrated ability to work with targeted populations.
• Ability to instruct and support clients; ability to work effectively with clients and service providers in the community.
• good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for himself/herself.
• show good judgment and ability to communicate effectively, both verbally and in writing.

• Possession of a valid driver’s license and acceptable driving record.
• MANDT
• First Aid
• Background check with favorable results.
• Additional Trainings as required.

• Equipment: Telephone, vehicle, breathalyzer.
• Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.
• Work Location: CSB operated residential settings; community settings.
• Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.
• Work Schedule: Hours are scheduled to provide support to residents based on their needs and include evening and weekend responsibilities. Flexibility is required in order to meet and respond to residents’ needs. Regular and reliable attendance is required.
• HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.
• E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

Harrisonburg-Rockingham Community Services Board Is A Leading Provider in Mental Health, Substance Abuse, and Developmental Services. We are one of 40 community-based public providers of mental health, substance abuse, and developmental disability services throughout Virginia. The Commonwealth has designated the 40 CSBs as the single point of entry into publicly funded behavioral health and developmental services. HRCSB is supported through local, state and federal funds. We provide an array of programs and supports directly and through partnerships with other providers.