Residential Program Director - Human Services - Pathlight Group
Holyoke, MA
About the Job
THE ASSOCIATION FOR COMMUNITY LIVING
DIVISIONS: TITLE: GRADE:
Agency Wide Program Director 15 Exempt
Summary of Position:
Responsible for current program management and assisting in longer term program development including: identification, and recommendations to senior management of future program growth and direction; providing leadership, supervision, development, quality and growth of assigned program or areas; prepare and manage assigned budgets, participate in or conduct contract negotiations, and perform other administrative duties necessary to achieve program(s) or area(s) goals and objectives within the The Association, division, external agencies, and assigned program(s) policies, regulations and procedures.
Program Director is the line management position below Division Management/Senior Management with overall program as well as administrative responsibilities. The position typically requires an advanced academic degree suited to the assigned program(s). Program management requires the ability to interpret situations/issues with in program policies and independently make decisions necessary to ensure and/or further program leadership, services, and quality. Position is responsible for program results and supervision of associates carrying out program objectives and procedures.
Essential Job Functions:
- Responsible for ensuring the coord ination and monitori ng of delivery of services to individuals/families/care providers served to ensure conformity to funding agencies regulations, internal policies, procedures and quality standards, and to applicable program model(s).
- Oversee, conduct, or partici pate in or receive needs assessments of those suppo1ted and ensure that needs and capabilities are incorporated into service plans; monitor services to ensure that service plans objectives are being carried out; recommend changes or take corrective action as appropriate. Ensure the coordination of major clinical, medical or significant issues for those supported.
- Responsible for the completion and retention of records, files, documents and reports necessary to operations.
- Act as prime contact and/or liaison with external business contacts and/or support sources, funding sources, community based supports and others as indicated on behalf of clients and program objectives.
- Ensure scheduling and staffing according to master schedule staffing pattern or as required for internal personnel and/or externally overseen care providers. Responsible for the development of work teams providing supervision of support staff/external care providers as to The Association and program policies and procedures. Recruit and hire staff; train or ensure training of associates/external care providers as appropriate. Participate and/or lead cross agency teams/initiatives. Confer with supervisor and Human Resources, as appropriate, regarding significant matters.
- Participate in longer term planning and development for program and division as well as administrative work necessary to program. Prepare and/or partici pate in budget development and other administrative duties internally and/or externally as necessary for program.
- Write and/or prepare grant proposals for program services/new referrals. Administer activities and budget of awarded grants/contracts. Identify new funding resources and requirements.
POSITION SPECIFICATIONS
POSITION TITLE: Program Director
- Supervise line and office personnel. Establish goals and objectives for those supervised; evaluate performance and take corrective actions within The Association and Divisional policies and procedures.
- Perform other similar duties as responsibilities necessitate or as directed by supervision.
Knowledge and Experience Required:
- Advanced knowledge of a professional discipline such as social sciences, human services, business administration. Equivalent to a Master's degree.
- Over 5 years and up to and including 7 years of progressive learning experience.Working knowledge of computer systems, programs, and applications.
- Requires valid driver's license and reliable transportation/veh icle required.
Skills and Abilities Required:
- Wide variety of difficult work on assigned program(s) presenting new or changing situations where duties require broad conceptual judgment, initiative and ability to deal with situations and complex factors not easily evaluated.
- Duties to ensure service plans' objectives are carried out; l iaison with external sources; to manage internal or external support providers and simi lar duties req uire considerable judgment to work toward overall objectives, and to make decisions based on conclusions for wh ich there is little precedent.
- Contacts with others within or outside the organization implementing pol icies and program requiring negotiation, a high degree of diplomacy, and the ability to deal with and influence persons i n all types of positions.
- Works with confidential data such as proprietary program information and future program goals and objectives which if disclosed i nadvertently may be detrimental to organization's interests.
Mental Attention or Visual Demand:
Flow of work and character of duties require normal mental and visual attention along with manual dexterity.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performi ng the essential functions of this job. Reasonable accommodations may be made to enable individuals with d isabilities to perform the essential functions. Usual office work conditions most of the time. Regular exposure tosite conditions and some noise; frequent exposure to weather during travel. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is job. Reasonable accommodation may be made to enable individuals with
d isabil ities to perform the essential functions. While performing the duties of this job, the employee is regularly
req uired to sit and stand; reach with hands and arms; use hands to finger objects or controls; push and pull with force. The employee occasionally is required to climb and stoop. The employee may occasionally lift and/or move up to or greater than 60 pounds. Specific vision abilities required by this job include close, distance and peripheral vision; read ing of print or computer screen data.
Reporting Relationship:
1. . Reports to designated supervisor.
2. Responsible for over 25 but seldom over 50 employees on a full time equivalency basis.