Residential Lending Trainer - First Federal Bank

ESSENTIAL FUNCTIONS        

 -         Develop and organize training materials, tools, job aids and facilitation of Encompass loan operating system and underwriting guidelines.

-          Educates staff, supervisors, and managers about systems, products and processes.

-          Deliver functional and/or new hire training programs.

-          Consults and collaborates with Residential Lending Leadership to understand business needs and priorities.

-          Create training material for instructor-led training (instructor guides, participant guides, PowerPoint Presentations, etc.) using appropriate instructional development methods.

-          Assist/Train in implementation of any procedural changes with the Encompass.

-          Act as a mentor to advise and coach new employees as they integrate into their new job role and team.

-          Participate in related work groups, meetings, and projects to identify training and support opportunities.

-          Develop instructionally eLearning (web-based training) modules using tools such as SharePoint, etc.

-          Develop testing, certification, and evaluation procedures.

-          Analyze, summarize, compile, and submit training results to the Leadership team.

-          Coordinate between the Learning & Development team, First Federal Bank SME's and external services for training as needed.

-          Manage SharePoint sites with training materials and job aid resources.

-          Stay current on industry practices.

-          Work to improve processes/workflow and procedures by identifying issues.

-         May originate loans from time to time to remain familiarized and abreast of current market conditions and origination processes. 

-          Provides the best service to our customers with innovative and creative solutions.

MINIMUM QUALIFICTIONS 

-      Bachelor's degree in a related discipline and six years of appropriate experience; or an equivalent combination of education and experience”.

-      4+yearsasaCorporateTrainer

-      MortgageExperience required

-      Encompass Loan Origination System Experience required

-      NMLSID Required

-      Atleastoneyearincomputerbasedtrainingauthoringtools

-      AtleastoneyearInstructionalDesignpreferred

       Atleastoneyearpriorexperiencewithteaching&instructionalexperienceinafinancialservices industry

       MusthavecurrentexperiencewithMSOffice(PowerPoint,MSWord,Visio,MSPaint,etc.) 

       Accomplishedpresentationskills,includingdevelopmentand delivery

Desiretocontinuouslylearnnewfeaturesofdevelopmenttoolsandsoftware

Excellentwrittenandoralcommunicationskills

Strongwriting,editingandproofreadingskills

Extremeattentiontodetail

Abilitytoprioritize,scheduleandmeetdeadlines

Workbothindependentlyandwithina team

Knowledgeofonlineteachingandlearningmethods(specificallyWebEx,Adobe, SharePoint);

Abletoquicklylearncompanytechnology.

Sometravelmayberequired

Bilingual candidates encouraged to apply. 

EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY

E-VERIFY EMPLOYER

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