Residential Account Manager - Shaw Industries Group, Inc.

Increase sales revenue with designated Shaw Residential. Nurture business relationships to build trust and confidence in our company and salesforce. Establish a positive relationship with salesforcetomaintainan appropriate levelof service for this customer base. 

Account Success Managers contribute to the success of Shaw Industries by possessing a thorough understanding of product knowledge, selling strategies, and customer service for assigned geographic territory(ies). Account Success Managers display a positive attitude and project a willingness to help, while consistently providingaccurateinformation to the consumer. Account Success Managersare responsible forgrowing business andmaintainingexcellence by managing pricing, product inquiries, and selling opportunities.  

Responsibilities:  

• Grow assigned accounts relativeto Divisional sales volume and goal, product availability, and market share.  

• This is accomplishedthrough the development of good relationships with the customers, Territory Managers,RVP’s,and DVP ’s based on knowledge, service, trust, and integrity.  

• Listen and learn our dealers’ business and need to provide recommendations, solutions, and product information on a daily basis.  

• Must meet sales goals and activities as indicatedanddeterminedby the National Inside Sales Manager.  

• Collaborate with Territory Managers and RVP’sto ensure strategic execution, understand national and local promotions, and stayup-to-dateon market trends.  

• Responsible for selling and promoting all residential product labels, including but not limited to, Shaw Floors and Philly Commercial and educating customers on these products. 

• Must have a deep knowledge of residential product offerings.  

• Execute daily sales calls to existing customers with special emphasis on the sale of rolls and quantities of carpet, samples, displays, cushion, adhesive, and related floor products.  

• Must continually develop a keen awareness of what is happening within their designated geographic area.  

• Prepare and communicate periodic sales reports outlining actual sales information and goals, competitive market conditions and product needs.  

• Analyze sales statistics by reviewing computer reports specific to his/her territory to aid in formulating goals and to assistdealers in promoting sales. 

Core Competencies:

• Deliver Compelling communication  

• Demonstrate Good Judgement  

• Build Customer Satisfaction  

• Innovate  

• Build Trusting Relationships  

Position Requirements:

• High School Diploma/GED required.Associatedegree or higher education preferred. 

• 2+ years of sales experience or B.S. in Marketing or related field.  

• Ability to learn Salesforce, and other Shaw systems necessary for the position.