Resident Services Coordinator II - Ebenezer

The Resident Services Coordinator is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care building (Stonehaven Senior living) which is located in Eagan, MN.

This administrative/clerical support position includes;  

• 80 hours in two weeks 
• Day Shift Hours 
• Weekends as needed
• Generous Benefits; https://www.ebenezercares.org/employee-benefits
• Cash Out Wages Before Payday with our New Benefit of Early Wage Access!

Stonehaven Senior Living is located across the street from the Eagan Fire Department and close to restaurants, shopping and O’Leary Park.  Our independent living, assisted living, and memory care building offers senior age residents worry-free living. Managed by Ebenezer, our team in Eagan, MN is compassionate, experienced and a whole lot of fun. We pride ourselves on providing staff and residents with a friendly, empowering, engaging community. 

Ebenezer Senior Living is proud be voted 2022 StarTribune Top Work Place, and has received this honor thirteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.

• Maintains, approves changes, updates, and communicate employee nursing staffing schedules
• Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
• Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
• Coordinates communication with Provider/Doctor scheduling
• Schedules care conferences 
• Maintains Resident Directories and assists with resident correspondence
• Main assist with billing, accounts receivable and accounts payable (If applicable)
• Functions as a receptionist with providing administrative help for the senior living building (if applicable)
• Works as a Resident Assistant (caregiver) upon request of building leadership

Required: 

• Experience with MS office products 
• Ability to maintain a high level of customer service with tact and confidentiality 
• Strong communication skills and ability to interact effectively with a diverse group of staff/residents
• Ability to be organized and tackle problems

Preferred: 

One to three years related experience preferred

Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred

Experience in long term care or Assisted Living environment highly preferred

Experience working with eldermark or educare or similar software program