Resident Relocation Administrative Assistant - Related

Are you passionate about building strong connections with people?  Are you looking to find more than just a job – rather a career filled with purpose?  Do you want to make an impactful difference by providing affordable housing to those that need it most? 

If so, we are looking for you to join our team as a Resident Relocation Administrative Assistant!

WHY YOU’LL LOVE IT HERE                                                    

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

WHAT YOU’LL BE DOING AS A RESIDENT RELOCATION ADMINISTRATIVE ASSISTANT 

• Effectively communicate with residents keeping them informed throughout the construction and relocation process, providing timely and professional responses to phone calls and emails.
• Create, post (door to door) and mail (some certified mail) all relocation related notices per notice schedule.
• Coordinate meetings with tenants, agencies, housing development, property management, accounting and other internal or external parties.
• Process vendor invoices related to moving, junk removal, housekeeping, tenant reimbursement checks, friends and family benefits checks, etc.
• Attend community meetings and take notes.
• Assist with monthly production of newsletter
• Assist with maintenance requests and hotel service calls related to on/off-site relocation
• Answer and filter relocation calls, take messages and forward accordingly.
• Assist relocation coordinator with 1:1 meetings and tenant needs assessment
• Schedule vendor services, maintain vendor schedule and communicate any delays to vendors and tenants.
• Provide department administrative support.
• Coordinate tenant community meeting flyers and Q & A’s;
• Order food for meetings
• Assist with booking hotels for tenant relocation and track expenses ensuring tenants do not order room service, etc.
• Schedule transportation
• Assist with preparing move packets
• Assist with Relocation Moves
• Contact relocatees after move to/from location check-in

COMPENSATION

• $28 - $32/ hour
• plus an annual bonus

WHO WE ARE LOOKING FOR

• The ability to thrive in a fast-paced environment.
• Prior experience in the affordable housing industry (preferred but not mandatory).
• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• A highly motivated and self-starter attitude.
• You are committed to the mission of exceeding expectations and providing exceptional service to strengthen real estate value.
• You bring it everyday and possess a readiness to execute on whatever task is thrown your way with a combination of hard work, grit, and perseverance.
• You work in solidarity with your teammates and express gratitude to those around you.
• You know the importance of doing the right thing - always, in all ways, even when no one's watching.
• You champion belonging, empowering people to be their best selves at work and at home.

A BIT ABOUT US

At Related we believe in enriching lives through affordable housing. Today, Related Affordable owns and preserves one of the largest affordable housing portfolios in the nation. The company is driven by the belief that everyone deserves a quality home and works hard to deliver that for communities across the country.

The" secret ingredient" to our success is our employees' genuine empathy, and we believe in investing in our talent and cultivating a positive, team-oriented environment where every voice is valued. Employees are encouraged to take on new challenges boldly, transcend the status quo, and demonstrate a strong entrepreneurial spirit.

Join our mission of creating thriving communities and making a difference in the world!

Are you ready to change lives and partner with us as a Resident Relocation Administrative Assistant?  Great, APPLY NOW for immediate consideration – we can’t wait to speak with you!

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

Related is an Equal Opportunity Employer

Related values diversity in backgrounds and experiences. We are proud to be an equal-opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation commensurate with experience, workplace geography, and market standards.

Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws. 

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