Resident Relations Specialist - Ultimate Staffing
Denver, CO 80201
About the Job
Title
- Temporary Resident Relations Specialsit
Length of assignment
- on-going
Start date
- ASAP
Location: Denver CO 80224 - Fully Onsite
Hours
- M-F 9-5, Some Saturdays 10-5
Compensation: $22-$24/HR DOE
Bilingual Preffered
ESSENTIAL FUNCTIONS:
- Support the Property Manager in addressing the operational needs of the property and residents.
- Respond to resident complaints and maintenance requests promptly.
- Schedule appointments for repairs and resident meetings.
- Draft correspondence and notices.
- Manage paperwork related to resident accounts and property operations.
- Follow up with residents to ensure work orders are completed accurately and efficiently.
- Assist with rent increases, late payments, collections, evictions, and the move-in/out process.
- Maintain and organize files for residents, lease applications, deposits, and other property records.
- Participate in leasing activities as needed.
- Perform other tasks or assignments as directed by management.
EDUCATION/EXPERIENCE REQUIREMENTS:
- High school diploma required.
- Previous experience in residential property management is preferred.
COMMUNICATION SKILLS:
- Strong written and verbal communication abilities.
- Able to read and comprehend instructions, correspondence, and memos.
- Capable of preparing simple correspondence and reports.
REASONING SKILLS:
- Detail-oriented and deadline-driven.
- Ability to manage multiple tasks effectively.
- Work independently and proactively address opportunities within the role.
- Apply common sense to carry out instructions and solve practical problems.
TECHNICAL SKILLS:
- Proficient in Microsoft Office, especially Excel and Word.
- Familiarity with property management software (e.g., Yardi) is a plus.
- Ability to operate standard office equipment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.