Resident Regional Facilities Director - Compass Group, North America

ESFM

Pay Grade: 17





ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).





Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.





ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.





In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).




Job Summary



As Resident Regional Director, you are responsible for multiple accounts/sites. You are responsible for managing client relations, along with ensure that the services offered to the customers are of superior quality.





Key Responsibilities:



+ Develops financial forecasts and balance programs and resources for accounts within the region.


+ Develops a business plan and budget for the region


+ Controls overhead expenses within the region


+ Responsible for attainment of financial goals for the region


+ Reviews and analyzes financial statements, weekly operating reports, and other financial results


+ Recommends and manages capital requirements to maximize financial returns


+ Actively involved with sales survey pricing of business


+ Monitors future contract financial reviews and updates


+ Responsible for productivity and staffing that is appropriate to the regional and divisional goals


+ Monitors period analysis and initiate action plans as necessary


+ Maintains and supports client satisfaction at a level that ensures account retention


+ Maintains an active stewardship program at multiple levels within the region


+ Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner


+ Promotes client awareness of program alternatives and the availability of corporate resources


+ Monitors and ensures compliance with the provisions of client contracts


+ Assists in customizing programs to meet each account's unique needs as required





Preferred Qualifications:



+ Bachelor's Degree or equivalent relevant work experience required


+ Five (5) + years supervisory experience in facilities management


+ Experience managing multiple accounts


+ Budgeting, forecasting, sales experience preferred


+ Ability to communicate effectively in written format and oral presentations


+ Ability to multi-tasks and establish priorities


+ Ability to maintain organization in a changing environment


+ Exhibit initiative, responsibility, flexibility, and leadership


+ Possess a thorough knowledge of contract administration and office procedures


+ Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook






Apply to ESFM Services today!


ESFM is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Applications are accepted on an ongoing basis.


Eurest services maintains a drug-free workplace.


Associates at Corporate are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)






Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf) for paid time off benefits information.





Req ID: 1380341


ESFM