Resettlement Coordinator, Refugee Services Program (Matching Grant) - CAMBA

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s comprehensive Workforce Development and Refugee Services Programs: Since our founding CAMBA has connected over 25,000 New Yorkers to full time jobs. Our workforce development initiatives grew out of our commitment to creating an equitable and inclusive New York City. Driven by racial and economic equality, we provide opportunities for the most economically and socially vulnerable to thrive.  We work with a vast diversity of job seekers, and specialize in assisting those with special barriers to employment including refugees, political asylees, immigrant professionals, young adults, victims of human trafficking and others, from over fifty countries of origin, who are striving to connect to career paths. We take a strength based approach to career development, matching participants to specific bridge trainings which allow them to benefit from the job opportunities we develop with our employer partners. Among other areas of specialization, we have expertise in matching STEM skilled immigrant professionals to engineering sector and IT jobs locally. These award winning programs are performance-based, and success is measured by meeting engagement, employment placement, training, and retention goals.

Position: Resettlement Coordinator

Reports To: Program Manager

Location: 2244 Church Avenue, Brooklyn NY 11226, hybrid and/or remote flexibility.

What The Resettlement Coordinator Does:

• Act as a marketer and ambassador of CAMBA’s services in the community with the goal of client recruitment and to be clients’ primary motivator and coordinator of program services.
• Assist clients in eliminating barriers to education/employment by assessing their aspirations and strengths, advising, coaching and persuading them of the features and advantages of CAMBA’s job placement services, making appropriate referrals to services and assisting clients to navigate and engage with those services, with the goal of job placement and a view toward job retention.
• Develop new materials and methods of outreach in response to changing program and client needs.
• Recommend and implement strategies to persuade clients to participate to the fullest extent in their education/employment placement and retention goals and process.
• Conduct initial intake and assessment of clients and/or clients’ families’ situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support services needs, family and medical history, and individual development needs.
• Monitor clients’ progress toward their goals and prepare and maintain accurate, complete narrative documentation of client progress, at each point of contact, including program participation, referrals to services, interviews and employer feedback, and placement and retention data for weekly/monthly/quarterly/annual reports, in computerized client and employer tracking systems.
• Advise clients regarding realistic career/employment goals and the education/training necessary to attain them. Work with clients to develop realistic educational/employment goals leading to self-sufficiency.
• Facilitate clients’ development of such skills as problem-solving, decision-making, etc.
• Develop strategies with clients regarding how to break through barriers to their goals, overcoming resistance to change, and how to advocate for themselves.
• Work collaboratively with a team of instructors and job developers with the common goal of successfully advancing participants to employment.

Minimum Education/Experience Required:

• Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience.

Other Requirements:

• Bilingual - Haitian Creole, Spanish, Mandarin
• Ability and enthusiasm to initiate contact and engage with the community to market the program through in person and remote meetings, social media and online platforms, with the goal of successfully recruiting and retaining clients.
• Digital fluency and demonstrated experience with outreach through social media
• Ability to adapt approach to meet the varied needs of job seekers and community partners, including in person meetings and the use of Zoom and other online platforms and resources on camera, to accommodate providing services remotely.
• Ability to multi-task and to work a flexible or alternative workweek schedule if needed, based upon program needs.
• Demonstrated ability to work with refugees, asylees, immigrants, young adults, and low income, populations is a plus.
• Client-focused, culturally competent, high energy, empathetic, flexible and hard-working a must.

Compensation: $55,000-$58,000 annually-

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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