Research/Clinical Data Management Specialist at Abbott Laboratories
Lake Forest, IL 60045
About the Job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.
Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Our Diagnostics business currently has an opportunity for the role of Research/Clinical Data Management Specialist. This position works out of our Lake Forest, IL location in the Core Diagnostics Division. The Research/Clinical Data Management Specialist is responsible for the definition, configuration, and development of core laboratory/hospital software solutions for designs of intermediate and moderate complexity. This role involves translating requirements into new solutions, building and maintaining TPM product and partner relationships, performing investigations, and leading and mentoring junior team members.
What You’ll Work On
- Definition, Configuration, and Development: Responsible for the definition, configuration, and development of core laboratory/hospital software solutions for designs of intermediate and moderate complexity.
- Translates Requirements into New Solutions: Develops use cases, requirements, and specifications for new and existing system designs.
- Build and Maintain TPM Product and Partner Relationships: Evaluates and defines product changes with TPM to resolve customer issues and provide input on new functionality for moderate complexity projects. Leads technical discussions with TPM and builds and maintains relationships.
- Performs Investigations: Participates in investigations to determine root cause for moderately complex issues that may cross multiple products. Arrives at timely conclusions and maintains high customer service by assisting support with customer issue resolution and coordinating inclusion of customer issue resolution with product/project patches and releases.
- Solution Configuration and Documentation: Performs software installation and configuration, tests laboratory workflows, creates and maintains business rules, verifies system and instrument interfaces, and generates input to service personnel.
- Obtains Customer Feedback: Provides and gathers inputs from internal and external sources and from members of the project’s cross-functional team to achieve customer needs.
- Risk Mitigation: Reviews technical risks and takes appropriate action. Reviews and provides input into risk management documentation, including FMEA and risk analyses.
- Maintains Adherence to Quality System: Follows functional area policies and procedures.
- Leads and Mentors: Trains and mentors associate systems analysts in tools and processes.
- General Direction: Receives general direction and completes moderately complex assignments.
- Planning and Goal Achievement: Relies on experience and judgment to plan and accomplish goals.
- Project Implementation: Implements activities for projects and may participate in the hiring process for technical resources, providing feedback to the hiring manager.
- Team Collaboration: Provides input on project activities and may assign activities to other team members.
EDUCATION AND EXPERIENCE, YOU’LL BRING
Minimum Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field with 4 years of experience, or a Master's degree with 2 years of experience.
- Experience in defining, configuring, and developing software solutions for laboratory/hospital settings.
- Strong analytical and problem-solving skills.
- Ability to lead technical discussions and build relationships with TPM.
- Experience in performing investigations and resolving customer issues.
- Knowledge of risk management practices and adherence to quality systems.
- Ability to mentor and train junior team members.
- Strong communication and collaboration skills.
Learn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx. Follow your career aspirations to Abbott for diverse opportunities with a company that provides growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $66,700.00 – $133,300.00. In specific locations, the pay range may vary from the range posted.
