Research Assistant at SPS Consulting, LLC

Department: Human Resources

Division: Stress Management Team

Schedule: M – F | 8:00 am – 4:30 pm (Hybrid – at least one day in the office, more if needed)

Criminal Background Check Required

Compensation: $17.05/hour + Full benefit package including healthcare, PTO, and 401K plan

Job Description:

• Research program specific data relative to law enforcement and mental health (e.g., suicide, substance and alcohol use disorders, relationships, communication, etc.)
• Research best practices on disparities around the U. S./world and how various agencies in other states and countries are handling the impact of the stigma in delivering mental health services to law enforcement/first responders
• Compile and maintain a catalog of resources of mental health professionals organized by areas of specialization and skill sets
• Proficient in discreetly managing incoming calls while upholding strict confidentiality protocols and directing callers to relevant services
• Conduct thorough research to identify best practices and proficiently translate findings into compelling PowerPoint presentations
• Engage actively in weekly staff meetings, contributing insights and collaborating effectively with team members
• Ensure adequate inventory levels of office supplies and equipment
• Coordinate office visits to ensure strict adherence to client confidentiality protocols and privacy measures
• Perform additional tasks as required or assigned, demonstrating adaptability and flexibility to meet organizational needs
• Facilitate connections between clients and external service providers, considering factors such as the nature of the issue, geographical location, insurance coverage, and provider availability (e.g., accepting new clients, virtual, in-person, etc.)

Requirements:

• 2+ years of previous experience in an office environment
• Extensive secretarial experience is required, including executive level secretarial experience and experience with assignment-specific computer and/or spreadsheet software/programs/systems
• Proficient in typing and Microsoft Office applications with good editing skills
• A resourceful and independent worker capable of self-managing their time and tasks
• Possess a friendly and courteous demeanor and is able to work with witnesses and customers
• Ability to efficiently operate office equipment, including desktop computers, fax machine, copier and printers