Research Analyst - Alpha Numeric

Alphanumeric is hiring a Research Analyst to work 100% remote out of the Research Triangle Park, NC area with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.
Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications.
We are seeking a skilled and experienced user researcher with data science or pharma tech related experience. You will be responsible for designing the study to targeted users, collecting and analyzing data from the UX research. You will collaborate closely with cross-functional teams, including product managers, UI/UX designers, engineers and scientific customers to drive user centric design decisions and enhance overall user experience and user success of our data products and services.
Key Responsibilities:
* Develop comprehensive user research plan aligned with Onyx product strategies;
* Execute the user research studies effectively by engaging stakeholders in scientific dialogues to help Onyx product team understand users better;
* Design a variety of user research methodologies, including user interviews, concept testing, usability testing, card sorting…
* Analyze customer feedback, and leverage data-driven insights to identify areas for improvement and drive product enhancement initiatives;
* Create persona maps, user journey maps and other artifacts to communicate research findings;
* Understand current state of scientific workflows and identify use cases;
* Work with product managers to translate user requests into actionable product requirements
* Stay-up-to-date on industry trends, emerging technologies and the best practices in pharma tech and user experience research and share knowledge and the expertise with the team.
Basic Qualifications:
* Bachelor's or Master's degree in UX design, human-computer interaction, data science, informatics, biology or a related scientific discipline with at least 3 years' experience;
* Proficiency in wide range of user research methodologies and techniques, including quantitative and qualitative research methods.
Preferred Qualifications:
* Experience in pharmaceutical industry, biotech industry and digital healthcare industry;
* Strong analytical and critical thinking skills, with the ability to synthesize complex data and communicate insights;
* Proficiency in data analysis using tools such as Google Analytics, Mixpanel, or Tableau, and the ability to leverage user data and feedback to drive informed decision-making and product improvements.
* Excellent communication and collaboration skills, work effectively in cross-functional team environment;
* Interpersonal skills and motivation to build relationships proactively with a wide, global network;
* Experience working in an Agile/Scrum development environment;
* A foundation in biology is preferred, this includes understanding concepts such as target discovery, NGS, small molecule discovery, large molecule discovery.