Repair Engineer - ITT, Inc.
Stafford, TX
About the Job
Position Summary
We are seeking a Repair Engineer to support our aftermarket repair and upgrade business in our Houston PRO Services shop located in Stafford, TX. Building on centuries of pump design experience, PRO Services provides an array of services focuses on reducing equipment total cost of ownership and increasing plant output, including condition monitoring, predictive maintenance contracts, field service, engineered upgrades, inventory management, and overhauls for pumps and other rotating equipment. The Repair Engineer assists shop with production and technical support. The Repair Engineer will support the shop by producing quotes, procuring drawings from manufacturing divisions, and providing inside sales and manufacturing support for all repair and upgrade work.
About The CompanyAt ITT, we are leading a manufacturing company with strong global footprint of more than 100 facilities. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation our approximately 10,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2022 revenues of $3 billion. ITT was named to the Forbes 2019 list of America's Best Midsize Employers. This achievement recognizes ITT's focus and commitment to fostering a healthy, high-performing culture and creating a workplace defined by innovation and continuous improvement. ITT’s CEO and CFO were both recognized as 2020 All-America Executive Team by Institutional Investor magazine. Also bestowed to ITT was the 2018 Manufacturing Leadership Award that distinguishes ITT for its visionary leadership, commitment to employees and workplace culture, and the ability to innovatively solve problems for customers.TT operates through three Value Centers (operating segments):
Motion Technologies (Revenue of $1.4B; headcount of 4,700; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets;
Industrial Process (Revenue of $1.0B; headcount of 2,800; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts;
Connect and Control Technologies (Revenue of $0.6B; headcount of 2,700; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.
ITT offers an extremely attractive benefits program. Our employees are provided medical and dental coverage, 401K savings plan, life insurance protection, sickness and accident income protection, a generous vacation and holiday program, a tuition reimbursement program, and a program that allows you to use tax-free dollars to pay for many health care and dependent care expenses.
Essential Responsibilities
May include:
- Ensure all assigned quotations are created within timeframe defined by both PRO Service and customer expectations.
- Produce drawings for parts manufacturing or repair.
- Ensure all shipments are scheduled to meet customer requirements.
- Provide customer support and follow ups in conjunction with Sales team.
- Recommend upgrades and support Sales team with problem solving and solutions for Customers.
- Responsible for receiving jobs, entering and completing all required data for entry.
- Provide production and engineering support to Shop.
- Follow all jobs to ensure all buyouts and subcontracting work is received by due date.
- Negotiate with subcontractors and provide details specifications.
- Monitor and ensure subcontractor quality.
- Communicate daily with Facility General Manager on ongoing jobs and quotes.
- Follow established ISO 9001, ITTEHS, and other guidelines as required.
- Contribute to facility goals for safety, cost savings, and quality/cost of poor quality (rework).
- Support Customer needs and hot jobs with occasional after hour and weekend response.
Position Requirements
Knowledge & Skills:
- Excellent communication and interpersonal skills to interact effectively with diverse client group.
- Ability to troubleshoot in-depth issues with rotating equipment.
- Ability to read, analyze, and interpret pump drawings.
- Ability to anticipate and solve practical problems and resolve issues.
- Self-starter with the ability to work both independently and within a team.
- Ability to effectively communicate ideas and properly describe problems and solutions.
- Ability to effectively handle multiple tasks, time management, and prioritization skills.
- Well-developed planning, organization, analytical, and decision-making skills
- Ability to produce clear, timely, and concise documentation and have well-developed problem-solving skills.
- Ability to apply good judgment, strong work ethic, and integrity on the job.
- Proficient in relevant PC skills.
Experience:
- 5 years of related experience is required.
- Practical, working experience with repair or service of pumps and other rotating equipment.
- Proficient in Autocad 2000 or Version 12 (or later).
- Proficient in MS Access.
Education:
- BS in Mechanical Engineering or related field or equivalent experience