Rental Fleet Supervisor - Houston - Resla

Salary Range: $55-60k/annually

About Us: 

We're all the perks of a traditional car rental company without all the headaches, and we guarantee a Tesla—every time. With the promise of no long lines and seamless delivery, our behind the scenes efforts are integral. 

With locations across Missouri, Tennessee and Arizona, our team of Tesla experts provide timely and reliable customer service to our renters. We have crafted a tech-driven experience that will delight car enthusiasts and frequent travelers alike. And our team helps make all the magic happen.

Resla is a leading provider of Tesla rental services. We are currently seeking a dynamic and experienced Rental Fleet Supervisor to join our team and oversee the efficient management and maintenance of our rental fleet.

Position Summary

As a Rental Fleet Supervisor, you will play a key role in coordinating the day-to-day operations of our rental fleet. You will be responsible for ensuring that our vehicles and equipment are well-maintained, available for rental, and meet quality standards. The ideal candidate will have a strong background in fleet management, exceptional organizational skills, and a commitment to delivering excellent customer service.

Essential Duties and Responsibilities

• Fleet Operations:
  • Coordinate with rental agents to ensure timely and accurate rental transactions.
  • Oversee the daily operations of the rental fleet, including vehicle deployment, maintenance, and servicing.
• Maintenance Management:
  • Ensure that all vehicles meet safety and compliance standards.
  • Schedule and supervise routine maintenance, inspections, and repairs of rental vehicles and equipment.
• Inventory Control:
  • Conduct regular physical inventory checks, coordinate receipt of new cars, 
  • Maintain accurate records of the rental fleet inventory, including vehicle status, mileage, and maintenance history.
  • Ensure that all impounds & recoveries happen in a timely & professional manner
• Customer Service:
  • Ensure a positive customer experience through well-maintained and reliable rental units.
  • Collaborate with rental agents to address customer inquiries, concerns, and requests promptly.

• Quality Assurance:
  • Conduct regular inspections to identify and address any issues promptly.
  • Implement and enforce quality control measures for the rental fleet.
• Team Leadership:
  • Provide training and support to ensure a high level of team performance, stepping in as needed to achieve team goals.
  • Supervise a team of fleet operators - scheduling, dispatching, equipment confirmation, fleet maintenance support, etc. 
• Reporting and Analysis:
  • Analyze data to identify opportunities for operational improvements.
  • Prepare regular reports on fleet performance, maintenance costs, and utilization rates.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Proven experience as a supervisor/fleet management or similar leadership role
• Excellent leadership, communication, and interpersonal skills.
• Strategic thinker with the ability to drive innovation and change.

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. 

FLSA Status - Salary/Exempt

The Company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By applying for this position, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.