Remote Scrum Master (Salesforce/Mulesoft) - Reyes Holdings

Reyes Holdings is a global leader in the production and distribution of food and beverage products. Our five business units service client accounts across 43 states in the United States and 19 countries worldwide – meaning the sun never sets on Reyes Holdings. We continue as a family-owned and operated business, true to how we began in 1976. We’re known for excellence, motivated by safety, and rooted in relationships. Our top priority is our people – all 33,000+ of our employees. We’ve created a workplace where our diverse team has the ability to thrive, challenge one another to continually reach higher, and support each other on our Journey Forward together.

Pay Transparency Statement: 

The compensation philosophy reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.  This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program. 

Position Summary:  

The Scrum Master will work within the Salesforce & MuleSoft teams as an influential leader and change agent. This individual will guide the team and organization in effectively employing Agile/Scrum practices and principles to create value and increase customer and stakeholder satisfaction. This role will assess the Scrum maturity of the department and organize and coach the team to higher levels of maturity.

Position Responsibilities may include, but not limited to: 

• Organize and facilitate sprint planning and release planning, daily stand-ups, sprint reviews, retrospectives, and other agile related events
• Partner with the product owner and scrum teams on user story sizing and acceptance criteria definition, facilitates the definition of minimal viable product, and leads continuous refinement and prioritization of the product backlog
• Demonstrate professionalism as a business and change leader, serving as a role model for others in the organization
• Manage relationships and communicate openly and frequently with leadership, operational teams, and project stakeholders
• Coach and mentor Scrum Teams to encourage consistent, core best practices across the teams
• Manage dependencies and communication between the Scrum Teams and other teams (both Business and IT) within the organization
• Remain abreast of, learns, and applies knowledge in new tools, techniques, and methodologies from teams and Agile community
• Facilitate discussions that lead to the resolution of project issues and development impediments
• Properly manage shared resources across multiple projects
• Ensure Scrum Teams follow standards, create/maintain all necessary project artifacts including proper training and user documentation
• Promote teamwork and foster an environment of collaboration and open communication
• Other projects or duties as assigned

Required Skills and Experience: 

• Bachelor’s Degree, preferably in Information Technology and 3+ years’ related experience
• 2+ years acting as a ScrumMaster
• 2+ years’ experience working with outsource partners
• ScrumMaster certification (CSM)
• Experience with Software Delivery Lifecycle (SDLC) programs
• Knowledge of integration and deployment and understands how to run projects in the Scrum and Kanban methodologies, with multiple outside dependencies and remote project team members
• Has desire to continuously learn new tools, techniques, and methodologies from teams and Agile community
• Strong communication and negotiating skills
• Excellent verbal and written communication skills, with the ability to communicate. technical subjects to non-technical audiences
• Proficient in Microsoft Office
• This position must pass a post-offer background and drug test

Preferred Skills and Experience:  

• Beverage Industry experience
• Process orientated experience/certifications – e.g., Six Sigma, ITIL
• Understanding of Salesforce and MuleSoft tools and concepts
• Proficient in Jira usage and configuration
• High degree of initiative, purpose, and enthusiasm

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.  Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.