Remote Customer Service Representative - Webster Plate Glass

Remote Customer Service Representative

Location: Webster, MA, 01570

Overview

We are seeking a Remote CCTV Surveillance Operator to join our team in Webster, MA. This position allows you to work from the comfort of your own home, providing excellent customer service to our clients.

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Assist customers with product information, orders, and returns
• Resolve customer complaints in a professional and efficient manner
• Update customer accounts and records accurately
• Collaborate with team members to ensure customer satisfaction

Qualifications

• Excellent communication skills, both written and verbal
• Previous customer service experience preferred
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office and CRM software
• High school diploma or equivalent

Salary info:

$23 - $29 / hr