Remote CSR Specialist - AO SOUTH - Lisa Cassidy

Join AO Globe Life as a Remote Client Relationship Specialist
Location: 100% Remote (US Only)

AO Globe Life has been proudly serving working-class families since 1951, offering life, accident, and supplemental health insurance to veterans, labor union members, credit union members, and their families. We’re looking for passionate individuals to join our team as Remote Client Relationship Specialists, where you will build lasting relationships with clients, offering them tailored protection and peace of mind—all from the comfort of your home through virtual meetings.

What We Offer:

• Fully Remote Work: Enjoy the flexibility of working from home while managing your schedule to fit your lifestyle.
• Comprehensive Training: Get all the tools and support you need to excel, with extensive training programs designed to set you up for success.
• Competitive Compensation: Benefit from an attractive commission structure that rewards your hard work, along with a generous bonus structure to maximize your earnings.
• Weekly Pay: Receive consistent, weekly payments based on your performance and suggested schedule for success.
• Insurance Licensing Support: We provide complete support for obtaining the necessary insurance licenses, reinforcing your professional credentials.
• Flexible Work Arrangements: Post-training, enjoy a work-life balance that respects your personal commitments.
• Health Insurance Reimbursement: Receive financial support for health insurance expenses.
• Retirement Plan: Plan for your future with access to a retirement plan.
• Policy Renewals: Continue earning from policy renewals, ensuring ongoing income.

Your Responsibilities:

• Conduct Virtual Consultations: Meet with clients remotely via Zoom to understand their financial goals, assess their insurance needs, and provide expert advice on suitable life, accident, and supplemental health products.
• Explain Policies: Clearly outline policy features, coverage options, and premium costs, ensuring clients are fully informed about their options.
• Ongoing Client Support: Deliver excellent customer service by addressing inquiries, assisting with policy updates, and supporting claims processing.
• Build Long-Term Relationships: Foster lasting relationships with clients by conducting regular follow-ups, reviewing needs, updating policies, and offering ongoing guidance.
• Ensure Compliance: Maintain accurate and up-to-date client documentation, adhering to industry regulations and company policies.

Preferred Qualifications:

• Excellent Communication Skills: You’ll need to be an effective communicator, with a focus on active listening and empathy.
• Basic Computer Proficiency: Comfort with basic computer functions and virtual meeting software is essential.
• Strong Work Ethic: Be self-driven and motivated to achieve personal and professional success.
• Energetic and Upbeat Personality: Bring a positive attitude, enthusiasm, and a client-first mindset to the role.
• Time Management Skills: Be able to prioritize tasks and manage your schedule effectively.
• Leadership or Management Experience: Prior leadership experience is a plus, though not required.

Be Part of Our Mission:
AO Globe Life is committed to protecting working families. Join us as we continue to make a meaningful difference, one family at a time, with the flexibility and support you need to succeed.

Please Note: We are currently only hiring U.S. residents who are legally authorized to work in the United States.

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