Remote Bilingual Insurance Customer Service Representative - Cambias Insurance Agency

Join Cambias Insurance Agency, led by a Sales Leader with 10 years of experience with Allstate and a total of 20 years in the insurance industry. Located in the Metro New Orleans area, we're committed to advancing and growing our agency while maintaining a family-oriented atmosphere. With a current staff of 10 and plans for expansion, we value community involvement and are seeking individuals who align with our culture and goals.

We're seeking a Bilingual Customer Service Representative to join our team. This full-time position offers a competitive salary based on experience, ranging from $28,000 to $50,000 per year, with opportunities for commission and bonuses. As an integral part of our agency, you'll provide exceptional service to our diverse client base and contribute to our growth and success.

Join our team at Cambias Insurance Agency and become part of a dynamic and growing agency. Apply today and be a part of our mission to serve our community with excellence and integrity.

Office hours are 9am-5:30pm CST

Salary Range: $14.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Evenings Off

Weekends Off

Holidays Off

Paid Holidays

401k Plan

Professional Development

Professional Work Environment

Team Building Activities

Paid Sick Leave

Personal Workspace

Monday - Friday (9am - 5:30pm) Work Schedule

Licensing Assistance Available

Work from Home

Workplace Benefits

All Required Equipment ProvidedHealth Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Retirement Plan

Responsibilities

• Cultivates and maintains strong relationships with clients.
• Identify opportunities to upsell additional products to existing clients.
• Prepare and issue insurance documents promptly and accurately.
• Assist with onboarding clients to have good expectations and know how to use our services.
• Ensure policy changes are processed accurately and in compliance with regulations.
• Coordinate client appointments and manage calendars effectively.

Requirements

• Licensing Requirements:
• Candidate must have an active Property and Casualty License
• Must be fluent in Spanish, along with proficiency in English to be considered.
• Allstate experience strongly preferred.
• Proficient in Microsoft Office Suite, including Word, Excel.
• Meticulous attention to detail in all tasks and responsibilities.
• Collaborative and supportive team member who fosters a positive work environment.
• Clear and effective communication skills, both written and verbal.
• Demonstrates professionalism and respect in all interactions within the office environment.

The candidate must be available via Zoom throughout the standard workday. This requirement ensures seamless communication and collaboration with team members and managers.