Remediation Department Manager - Project Resource Collective

The Remediation Department Manager is responsible for the successful vision, strategy, business development, project execution and overall leadership of the Remediation practice located onsite in the Vancouver, WA Office.

This position will lead our Remediation Department within the Environmental Services (ENS) Global Practice in WA. The Environmental practice serves private, public, and federal market sectors. This position reports directly to the Regional Environmental Global Practice manager and will work closely with ENS leadership to continue to build an outstanding environmental remediation services practice in WA and nationally. This position will build upon the existing team within the Remediation Department to grow the practice in a dynamic and profitable manner based upon core values of client satisfaction, commitment, dedication, integrity, safety, and overall outstanding service. Specific areas of responsibility include the following:

• Ensure quality and safety standards while promoting technical excellence and innovation. Adhere to company Control program. Responsible for maintaining the Safety program.
• Assist in the development of a long-term strategic plan for the Remediation Department. Identify, develop, and direct the implementation of business strategy for the Department, including operational strategies and procedures, marketing and pricing strategy, sales, and customer retention strategy.
• Serve as a Client Account Manager for key target clients, providing guidance to client coordinators who will take primary responsibility for ultimate delivery of services and client satisfaction.
• Create and cultivate key relationships within target client organizations.
• Develop client service plans which include vertical relationship plans for the target client organizations.
• Identify program and project opportunities early and facilitate go/no-go decisions in cooperation with office leadership and ENS practice leadership.
• Facilitate pursuit strategy and capture plan development to pre-sell projects before RFP release.
• Lead or facilitate proposal development, based on client feedback and key win themes for project pursuits.
• Lead risk assessment and mitigation strategies, and contract and negotiation process for projects after selection.

Leadership:

• Create and invest in emerging leaders.
• Enable others to act, allocating appropriate decision-making authority and responsibility to others to maximize professional growth of others.
• Can diffuse conflict; Encourages negotiation and workplace diplomacy.
• Generate enthusiasm, motivate, and encourage others. Able to create a fun, challenging, and positive work environment with a culture of excellence.
• Make tough decisions and build consensus when appropriate.
• Uphold and communicate employee-ownership culture, company policies, procedures, and values.

Measures of Performance:

These performance measures will be quantified in cooperation with ENS leadership.

• Attainment of sales, revenue, and income goals for the Remediation Department.
• Attainment of billable time targets for Department staff.
• Ability to lead PMs and develop management skills to maximize safety, client satisfaction and profitability on projects.
• Growth of the department based on sales, revenue, net income (profitability) and staff size.
• Ability to maximize profitability on projects.
• Ability to attract, hire, develop, and retain the best people
• Ability to execute projects meeting or exceeding client expectations for quality, schedule, and budget.
• Ability to execute projects in a manner to meet and exceed internal expectations for quality, schedule, labor/cost budgets, project profitability, safety, and client satisfaction.
• Other duties as assigned.

Qualifications

• Bachelor's degree in engineering, environmental science, geology, or related field from accredited program.
• Minimum 7 years related professional experience; 12 years preferred.
• Previous leadership and/or people management experience is preferable.
• Excellent written & verbal communication skills.
• Strong analytical and critical thinking skills.
• This position requires an individual capable of applying intensive and diversified knowledge of principles and practices to broad areas of assignments.
• Must be capable of devising new approaches to problems encountered.
• Previous consulting experience preferred.