Remarketing Auction Coordinator - Stellantis Financial Services US

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Summary: We are seeking someone highly organized and detail-oriented to join our team. The Remarketing Auction Coordinator will be responsible for the internal operations managing the process of remarketing Stellantis Financial Services (SFS) and Stellantis-owned vehicles at auctions across the United States. This includes managing vehicle inventory, coordinating with vendors, and conducting thorough oversight of the remarketing processes.

Essential Duties and Responsibilities include the following:

• Manage and protect collateral to ensure efficient and effective process is followed for every vehicle

  • Review inventory regularly to validate success from auction assignment to time sold

• Manage the vehicle inventory by clearing vehicles to be sold at auctions

  • Ensure legal sale date has expired, vehicle has been transported & secured at auction, collaborate with other teams for holds to be removed accordingly, and coordinate with the Titles department to ensure titles are sent to and received by the auctions

  • Review accounts eligibility for reconditioning and/or certification

  • Coordinate and ensure proper documentation for all vehicle redemptions

• Establish timely scheduling of vehicles for sale at the auction, ensuring processes are completed within expected timeframes.

• Produce the sales blocks including relevant sales details and pricing guidance

• Provide detailed feedback to the Auction Specialists on each auctions internal auction performance as defined by the SFS Auction Standards

• Perform audits before and after sale to validate expenses are proper and approved where needed

• Establish and maintain excellent service to internal and external partners to enhance recoveries and/or improve efficiencies

• Other duties may include processing auction sale checks, cancellation of rebates, creating/generating/mailing customer communication, and/or processing returned mail

• Protect interest of company by ensuring actions are in compliance regarding organizational goals, objectives, policies and procedures, and state and federal laws to ensure performance standards are achieved and maintained

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests.
• Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition.
• Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation;
• Initiative - Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and or/GED, college or degree preferred. Five years of experience in vehicle remarketing, auto auction or vehicle transportation industry. Previous management experience preferred.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Mathematical Skills

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to analyze situations and make decisions. Able to apply common sense understanding to carry out detailed written or oral instructions.

Computer Skills

To perform this job successfully, an individual should be proficient in MS Excel, MS Word,

Other Skills and Qualifications

High level of interpersonal skills to effectively work with others. Ability to effectively prioritize tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.