Relocation Manager/Assistant Project Manager - Habitat America

The Relocation & Assistant Project Manager will be a Baltimore-based position during the renovation of the buildings at 3939 Roland View Avenue and 3838 Roland View Avenue. The successful candidate must reside or relocate to Baltimore city or its immediate surroundings. These projects are expected to take three to four years to complete. This is an entry to early career real estate development position that requires 0-3 years of related full-time work experience. This is a project-based position with the possible opportunity to move to a permanent position at project completion.

This primary responsibility of this position is managing the relocation of residents during the renovation. This includes but is not limited to:

• Creating a general relocation plan and budget
• Creating and implementing relocation communication/resident outreach program that ensures residents are well informed about the project and its impact on them
• Finalize and distribute all required relocation notices
• Conduct one-on-one meetings with each resident to determine specific needs and concerns - complete Relocation Assessment for each resident
• Document all resident meetings throughout the project
• Identify residents who may need additional support due to disabilities, mental health or other health issues, etc. - coordinate with family or other services to address barriers
• Ensure residents can pack their belongings - provide materials and assistance as necessary
• Create a resident-specific relocation plan that best meets residents' needs within the limits of the unit inventory
• Create and implement relocation process report to track each step of the process for each resident
• Create and maintain relocation files and records for each household
• Identify and oversee relocation vendors - e.g., moving companies, storage facilities
• Assist Property Management in getting temporary relocation units ready for occupancy
• Inspect each relocation unit prior to occupancy to ensure it is decent, safe, and sanitary,
• Arrange and oversee moving of residents to temporary and renovated units
• Ensure residents understand their responsibilities related to the move and get signed documentation protecting owners
• Resolve resident complaints
• Arrange for storage as necessary
• Inspect renovated units prior to final move-in to ensure all work is complete
• Accompany City inspectors during their inspections
• Participate in project meetings and provide weekly relocation updates
• Provide ongoing resident support with regular office hours at the project
• Ensure that resident privacy is respected and maintained at all times

This position is also responsible for managing and coordinating activities for the buildings' renovations including but not limited to:

• Generate agendas for and attend weekly project meetings; take and publish notes
• Develop, update and organize project timelines, meeting minutes, project agendas, and project documents
• Maintain all project-related materials on a secure, shared google drive
• Solicit proposals, review, and make recommendations for project contractors
• Oversee contractors' work and work product
• Ensure project contractors have what they need to complete their work
• Ensure project milestones are met on schedule
• Coordinate and accompany visitors to the sites
• Prepare project financing applications for various types of financing and financing structures; subtasks may include writing narratives, organizing exhibits, coordinating timely receipt of 3rd party deliverables, submitting periodic reports to and corresponding with Lenders and Investors
• Work closely with Property Management team to obtain reports and other information needed to manage the project
• Assist SDC Baltimore Director of Development as needed
• Assist Property Management team as needed
• Provide on-site support for contractors as needed
• Participate in General Contractor bi-weekly meetings during construction

Required Qualifications:

• Bachelor's Degree or equivalent experience in real estate or community development, or a related field
• Self motivated to learn new skills and content, to develop potential solutions to work related tasks, and to bring tasks to completion on deadline
• Excellent written and oral communication, attention to detail, and organizational skills
• Demonstrated ability to work with diverse stakeholders
• Proficiency in MS Office Suite including Word, Excel, PowerPoint, MS Project or other scheduling program and Publisher or their Google equivalents

Preferred Qualifications:

• Experience managing complex and interrelated sets of tasks and groups of people on set timeframes
• Financial modeling and data analysis experience
• Knowledge of terminology and policies in the fields of zoning, planning, architecture, financing and construction
• Basic knowledge of Low-Income Housing Tax Credits, Historic Tax Credits, New Markets Tax Credits and similar housing finance programs preferred

Equal Opportunity Employer.