Relief Shelter Operator - Nesco Resource, LLC
Gastonia, NC 28052
About the Job
Using trauma-informed, client-centered approach:
Client Care
Support clients through the judicial process including court accompaniment.
Provide exceptional customer service to clients by providing a trauma-informed approach
Answer agency phone calls, screen and direct callers as appropriate and provide accurate description of services
Act with clients in mind and work to meet client needs and expectations to the extent possible
Gather initial intake information, connect with appropriate staff member
Provide crisis intervention services by telephone or in person as necessary including responding to hotline calls
Sub. Instructions
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.