Release Strategist - Stefanini Group

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Job Description

This role is part of the Release, Standards & Risk Management sub-chapter within the DW (Digital Workplace) Solutions & Control chapter.

The entry-level Release Strategist plays a key role in ensuring initiatives are met by strategizing deployment phases, increasing employee adoption and product or service usage.   We ensure that end-user impacting changes and projects are properly vetted and verified prior to being released into Production.  We partner with key stakeholders to ensure that all parties are unified and standardized to manage risk, and continuously strive for improvement.

Responsibilities:

• Lead change management activities (as directed by senior RS)
• Follow and apply the ‘Product Release Process' to ensure engagement of all stakeholders, like our Operations, Engineering and Product Management teams
• Support and partner with the User Education & Knowledge Management (UEKM) team on communication and training efforts by providing input, requirements, and support design and delivery to educate and drive product or service adoption
• Partner with stakeholders and/or Project Managers to integrate change management activities into project plans
• Guide the delivery process – e.g., phased release rings – and scheduling with stakeholders and/or Project Managers
• Identify, analyze, and prepare risk mitigation tactics
• Conduct impact analysis to assess change readiness
• Create benchmarks to assess potential end-user impact
• Identify and engage key stakeholders for ‘go / no-go' review
• Define and measure success metrics and monitor change progress
• Review product or service changes for other end-user impacting teams – outside of DW - to avoid unnecessary overlap
• Partner with the QA workstream to track and report issues
• Identify and manage anticipated resistance
• Create actionable deliverables 
• Collaborate with stakeholders, UEKM and Communications teams to assist with building campaigns for large impact deployments
• Collaborate with stakeholders to outline phased release rings and target dates, while considering other overlapping/overarching initiatives and/or blackout dates
• Coach stakeholders on adoption plans, while considering other overlapping/overarching initiatives and/or blackout dates

• An understanding of how people go through a change and the change process
• Basic knowledge of change management principles, methodologies, and tools
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• An understanding of large-scale organizational change efforts and adoption strategies
• Change management certification or designation desired (optional).

Education:

Bachelor's degree or equivalent experience.

*Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.

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