Release Manager III - The Fountain Group

Prescreening Questions

1. Prior experience with working with ITSM Change Management, Change Requests and CAB reviews
2. Prior hands on experience with deployments via Jenkins, Azure DevOps and XL Release/Digital.ai
3. Prior hands on experience with release managed deployments/calls and the required oversight of keeping all teams on task
4. Must work AZ hours
5. Must support on call rotation as needed; including nights and weekends

Position Title: Release Manager III

Number of Openings : 1

Level 3 Ensure the organization leverages internal tools and applications effectively Research, analyze, track, and resolve moderately complex production problems Create moderately complex ad-hoc reports for internal usage and external usage Research new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs Coordinates and leads medium to large projects across multiple teams Level 2 Work with developers to resolve build/deployment errors and application troubleshooting Knowledgeable in IIS and server application configuration Continually identifies and implements efficiencies and process improvements in the release process Participate or lead small to medium scoped projects Stay current on new developments in technology-related industries Level 1 Manage risks and resolves issues that affect release scope, schedule, and quality Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms Participate in CAB meetings to discuss release scope and/or roadblocks Administrates Azure DevOps tool and manages key information such as build and release procedures, dependencies, and notification lists Facilitate a bi-weekly production release call, coordinate development team implementations, and deploy Azure DevOps releases into production. Manage relationships and coordinate work between different teams Participate in continuous improvement activity Participate in corporate quality programs Requires on call rotation and evening shifts The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Perform all other duties as assigned The Release Manager is a critical role that owns the Release Management lifecycle. This includes procedures, process improvements, scheduling, coordinating, and the management of releases across the enterprise for multiple applications across various portfolios. The Release Manager Job function works collaboratively with all participants in software development projects and is supportive of developers and testers as they set up their build dev/test environments. This position also works with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.

 

Qualifications:

Required Job Skills Understanding of IT-specific project practices including SDLC and/or AGILE Advanced interpersonal, written, oral communication skills, and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Experience in developing and deploying project best practices, policies, procedures, and processes. Demonstrated vision in problem solving to support independent and effective decisions Change Management process and policies Required Professional Competencies Advanced knowledge of software development lifecycle Demonstrated ability to coordinate cross-functional work teams toward task completion Demonstrated effective leadership and analytical skills Advanced process-oriented and analytical skills Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints. Perseverance in the face of resistance or setbacks Effective interpersonal skills and ability to maintain positive working relationship with others Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation. Foster synergy with a diverse team in an ever changing environment. Preferred Job Skills Knowledge of HIPAA regulations Prior QA experience Understanding of how managed projects align with strategic vision Preferred Professional Competencies Ability to adapt to shifting priorities, demands, and tight timelines through analytical and problem-solving capabilities Demonstrated vision in problem solving Ability to manage a solution and just not a checklist Advanced systems research and analysis expertise Impeccable project management skills Solid technical ability and problem-solving skills knowledge of internal departments and operations Ability to provide mentoring and peer review to junior team members Ability to build lesson plans and deliver lessons to junior team members Comply with BCBSAZ corporate and departmental policies and procedures, including, but not limited to Code Blue, Compliance, HIPAA, Computer Responsibility, Accreditation Standards, Attendance, Staff Qualifications and Quality Management Accountabilities.

Skills Required:
CHANGE MANAGEMENT
DIVERSE TEAM
PROBLEM-SOLVING
HIPAA
PROBLEM SOLVING

Skills Additional:
SCHEDULING
SDLC
BUSINESS REQUIREMENTS
QA
PROJECT MANAGEMENT
AGILE
PROCESS IMPROVEMENTS
MENTORING
OPERATIONS
STRUCTURED SOFTWARE
IIS
APPLICATION TROUBLESHOOTING
B2B SOFTWARE
DEPLOYMENT
INTERNET INFORMATION SERVICES
AZURE DEVOPS