Release Manager - ICE SEVIS - Highlight Technologies

The Release Manager shall collaborate with release managers from ICE OCIO, external organizations such as CBP and DoS, and within the SEVP program, such as SEVPAMS to identify dependencies and impacts to SEVIS release schedules. The Release Manager shall work with the Requirements Team and UAT testers from the Business to communicate development complete dates and testing schedules. The Release Manager shall work with the Quality Assurance Automation Engineer Team Lead, Scrum Masters, Lead Soware Security Developer, POAM Project Manager, and Cloud Architect/Engineers to develop release plans, deploy releases and plan bug fixes and address Root Cause Analysis (RCAs). The Release Manager shall be responsible for the completion to SLM documentation and become knowledgeable in the execution the DHS SELC.

The Release Manager is responsible for the overall coordination and timely delivery of releases as they are deployed from development, testing, UAT, and production environments. The Release Manager documents risk to delivery time and communicates impacts to schedule immediately to all stakeholders (ITPMs, Product Owners, and UAT and development teams). The Release Manager also proposes and executes migration plans to minimize impact to performance and delivery schedules.

• Experience creating release guidelines to train team members and post on the SEVIS Confluence page.
• Experience communicating key project commitments, plans, changes and requirements to teams.
• Experience measuring and monitoring the progress of releases aer deployment.
• Experience planning the release of project deliverables.
• Experience managing risks that may affect release scope.
• Experience constructing product roadmaps in Jira for each project to have a centralized view of all releases.
• Experience making improvements to the methodologies used for configuration management.
• Experience collecting feedback from different teams and customers for review.
• Experience maintaining documents related to procedures on build and release.
• Experience ensuring releases meet acceptance criteria as stated in the requirements.
• Experience providing weekly updates on release acvi
• Experience resolving issues regarding release quality and schedule.
• Experience determining how third-party applications, infrastructure updates and defect backlogs affect releases.
• Experience identifying any project dependencies that could alter the course of release.
• Experience with all aspects of configuration management planning including configuration identification, change control, configuration, status accounting, configuration audits, configuration documentation.

For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.

Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight’s founder, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org. 

We’re an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.

To receive compensation and benefits information for this role, contact us or email us at Recruiting@HighlightTech.com  Please include the Req ID (this is at the top of the posting under the position title) in the subject line of the email.

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