Relationship Manager Senior Specialty Deposits - City National Bank
Nashville, TN 37203
About the Job
RELATIONSHIP MANAGER SENIOR SPECIALTY DEPOSITS WHAT IS THE OPPORTUNITY? The Specialty Deposits Relationship Manager position develops and manages relationships within the Escrow, Title, Homeowner Association Property Management, Commercial Property Management, 1031 Exchange Accommodators, and Contractor Retention Escrows business segments for City National Bank
This key position is responsible for actively meeting the Treasury Services Deposits needs of both existing clients and prospective clients by presenting a variety of product solutions and providing responsive and exemplary service
The Relationship Manager manages the profitability and portfolio risk of the overall relationship and is responsible for the continued profitable growth of the assigned portfolio through active calling efforts, service and referrals
Adeptly identifying and promoting solutions to customer needs and maintaining an active calling program is essential for success
This position requires a high level of relationship management, communication, presentation and influencing skills and experience
The position may approve transactions within delegated authority
What you will do Focus to develop New Deposit Relationships
Prepare a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program
Identify business opportunities and solicits referrals for Treasury Services or other Bank products or services from existing customers, a network of referral sources, and other professionals in the industry
Develop a strong understanding of company, industry, business and needs to assist in client calling efforts
Set objectives for each relationship in terms of revenue/deposit contribution, etc
Call on existing or prospective clients to discuss and promote Treasury Services and other Bank products and services in order to establish a total client banking relationship
Discuss opportunities and general business conditions; may assist in forecasting clients’ Treasury Services, credit and other banking needs to develop solutions to serve their financial needs
Partner with in product specialists, as necessary
Negotiate transactions; prices Treasury Services products and services; documents and closes loan transactions
Utilizing approved pricing models as set by Treasury Services Deposits to assure profitability to CNB
Loans will meet bank guidelines and policy in regards to pricing and structure
Proposal to be reviewed with team leader and or department manager
Ensure conformance with Bank policy and regulatory requirements
Exercise sound credit and risk judgment in approving transactions
Ensures the quality of all business introduced to the Bank
Represent the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate
Including trade shows, lunch and dinner association meetings as required for successful marketing of CNB
Interface and partner with other Bank departments as necessary
Define responsibilities and coordinates objectives for all product areas in a relationship or transaction
Resolve all client needs and any internal issues
Maintain and update Mycnb with sales calls for prospects and clients
Monitor and analyze relationship results and account activities
Determine client profitability
Make a recommendation regarding accounts to be further developed or eliminated
Prepare reports for management including providing monthly expense reports with proper detail
Monitor portfolio for quality, risk and adherence to policy
Work with the appropriate staff departments to resolve issues
Maintain awareness of competitive products, practices, rates and changes in market conditions
Analyze problem areas and meets with client to develop solutions to minimize loss exposure
Relationship in portfolio may contain numerous accounts requiring extensive operational expertise to manage workflow to match client needs, risk control and maximize cross selling potential NEW Business Calling Effort: Pro-actively identifies, develops and builds NEW profitable relationships with clients consistent with the objectives of Treasury Services and the Bank to retain and deepen client relationships
RETENTION Calling Efforts: Actively works with existing clients and develops prospects consistent with the Treasury Service business strategy to expand existing relationships and deposits to the Bank MYCNB, record keeping and proper call report, expense report documentation follow up
Including all bank required training courses
Must-Have* Bachelor's Degree or equivalent Minimum 5 - 8 years relationship management of Treasury Services Deposits based clients/portfolio in a financial services company Minimum 3 years of Treasury Services / Treasury Deposits product sales and New business development in a financial services company Skills and Knowledge Superior understanding of all Treasury Services products and services applicable to target client segment
Superior knowledge of Treasury Services policies and procedures, and Bank operations & operating policies and procedures
Highly effective and demonstrated sales and marketing abilities
Good credit analysis and accounting skills
Capable of working well independently and in teams
Has the ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility
Exceptional interpersonal, verbal, and written communication skills
Compensation Starting base salary: $111,408 - $189,738 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal
Since day one we've always gone further than the competition to help our clients, colleagues and community flourish
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies
#LI-JR1 #CR-JR
This key position is responsible for actively meeting the Treasury Services Deposits needs of both existing clients and prospective clients by presenting a variety of product solutions and providing responsive and exemplary service
The Relationship Manager manages the profitability and portfolio risk of the overall relationship and is responsible for the continued profitable growth of the assigned portfolio through active calling efforts, service and referrals
Adeptly identifying and promoting solutions to customer needs and maintaining an active calling program is essential for success
This position requires a high level of relationship management, communication, presentation and influencing skills and experience
The position may approve transactions within delegated authority
What you will do Focus to develop New Deposit Relationships
Prepare a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program
Identify business opportunities and solicits referrals for Treasury Services or other Bank products or services from existing customers, a network of referral sources, and other professionals in the industry
Develop a strong understanding of company, industry, business and needs to assist in client calling efforts
Set objectives for each relationship in terms of revenue/deposit contribution, etc
Call on existing or prospective clients to discuss and promote Treasury Services and other Bank products and services in order to establish a total client banking relationship
Discuss opportunities and general business conditions; may assist in forecasting clients’ Treasury Services, credit and other banking needs to develop solutions to serve their financial needs
Partner with in product specialists, as necessary
Negotiate transactions; prices Treasury Services products and services; documents and closes loan transactions
Utilizing approved pricing models as set by Treasury Services Deposits to assure profitability to CNB
Loans will meet bank guidelines and policy in regards to pricing and structure
Proposal to be reviewed with team leader and or department manager
Ensure conformance with Bank policy and regulatory requirements
Exercise sound credit and risk judgment in approving transactions
Ensures the quality of all business introduced to the Bank
Represent the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate
Including trade shows, lunch and dinner association meetings as required for successful marketing of CNB
Interface and partner with other Bank departments as necessary
Define responsibilities and coordinates objectives for all product areas in a relationship or transaction
Resolve all client needs and any internal issues
Maintain and update Mycnb with sales calls for prospects and clients
Monitor and analyze relationship results and account activities
Determine client profitability
Make a recommendation regarding accounts to be further developed or eliminated
Prepare reports for management including providing monthly expense reports with proper detail
Monitor portfolio for quality, risk and adherence to policy
Work with the appropriate staff departments to resolve issues
Maintain awareness of competitive products, practices, rates and changes in market conditions
Analyze problem areas and meets with client to develop solutions to minimize loss exposure
Relationship in portfolio may contain numerous accounts requiring extensive operational expertise to manage workflow to match client needs, risk control and maximize cross selling potential NEW Business Calling Effort: Pro-actively identifies, develops and builds NEW profitable relationships with clients consistent with the objectives of Treasury Services and the Bank to retain and deepen client relationships
RETENTION Calling Efforts: Actively works with existing clients and develops prospects consistent with the Treasury Service business strategy to expand existing relationships and deposits to the Bank MYCNB, record keeping and proper call report, expense report documentation follow up
Including all bank required training courses
Must-Have* Bachelor's Degree or equivalent Minimum 5 - 8 years relationship management of Treasury Services Deposits based clients/portfolio in a financial services company Minimum 3 years of Treasury Services / Treasury Deposits product sales and New business development in a financial services company Skills and Knowledge Superior understanding of all Treasury Services products and services applicable to target client segment
Superior knowledge of Treasury Services policies and procedures, and Bank operations & operating policies and procedures
Highly effective and demonstrated sales and marketing abilities
Good credit analysis and accounting skills
Capable of working well independently and in teams
Has the ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility
Exceptional interpersonal, verbal, and written communication skills
Compensation Starting base salary: $111,408 - $189,738 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal
Since day one we've always gone further than the competition to help our clients, colleagues and community flourish
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies
#LI-JR1 #CR-JR
Source : City National Bank