Relationship Banker - Masco Corporation

This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4241073
The Relationship Banker will primarily focus on product sales and
customer service. The associate develops new customer relationships and
strengthens existing relationships by ensuring each customer is aware of
and offered appropriate products and services to meet their existing and
future financial needs. The Relationship Banker provides expert product
advice, clear and concise directions on the use of self-service banking
solutions, transacts business accurately and provides account servicing
and problem resolution per established procedures and regulations. The
Relationship Banker is a leveled position, beginning with Level 1 and
advancing to Level 3 that focuses on product sales and customer service.
Level 4 is reserved for associates that have met the qualifications to
advance into a leadership position.
- Level 1 -- Training: Primary focus will be training and
development while working with a seasoned mentor. Progression to
Level 2 is dependent upon successful completion of all training.
- Proficient: Works independently on routine tasks and with
general guidance on complex tasks. Demonstrates superior product
knowledge and excellent needs-based selling skills. Upon the
recommendation of the Branch Manager or Regional Management and upon
demonstrated proficiency in all performance expectations, the
associate will advance to Level 3.