Relationship Banker II - Ballston Spa National Bank

Be a Better YOU at BSNB!

Ballston Spa National Bank (BSNB) is looking to hire an enthusiastic Assistant Branch Manager to support our customers and community. Do you want to develop and grow your leadership abilities at an organization where your position has a direct impact on your customers and communities? Would you like to work with a dynamic, growing bank that values the contributions of its staff?

This position earns competitive pay. We also offer great benefits, including medical, dental, vision, a 401(k) plan with a company match, a pension plan, 10 paid holidays, paid time off (PTO), company-paid life insurance, voluntary insurances, and tuition reimbursement. If this sounds like the right opportunity for you to leverage your skills, join our close-knit team today!

ABOUT BALLSTON SPA NATIONAL BANK (BSNB)

Established in 1838, we are proud to provide community banking to individuals, families, and businesses located in the greater Capital Region, including Saratoga County, Albany County, and the North Country. Thirteen full-service banking offices provide products and services geared towards meeting the needs of the markets we serve. Local decision-making, an extensive line of value-rich products, and friendly customer service have helped us to build a loyal customer base. As a community-minded financial institution, we make giving back and volunteer work a priority.

We also like to give back to our staff. We find ways throughout the year to thank them for their hard work. The success of each staff member, as well as the bank, is at the heart of how we work. Staff development is key to our success, and contributions by each individual are recognized and celebrated. Working with us is like working with family.

A DAY IN THE LIFE OF THE ASSISTANT BRANCH MANAGER

As an Assistant Branch Manager, you will lead a team in assisting customers by establishing relationships to uncover financial needs, helping with problem resolution, and processing transactions when needed. You will take the lead in creating an outstanding customer experience by coaching colleagues to success, opening new accounts, offering convenience services, and driving the branch to meet sales objectives. You serve as the back-up to the Relationship Manager and perform duties of the Teller as needed.

You are extremely thorough and have high levels of accuracy, because you know that your work directly affects customer satisfaction. You are always friendly and patient, always providing the exceptional customer service for which we are known.

QUALIFICATIONS FOR THE ASSISTANT BRANCH MANAGER

• Experience establishing customer relationships, coupled with proven customer service skills;
• Minimum of three years' experience in customer-focused setting, banking preferred, with experience in a supervisory role;
• Demonstrated oral and written communication skills are a must;
• Associate's degree required, bachelor's degree preferred.

BSNB is an Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, or national origin. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans.