Registration Project Manager - George P. Johnson Experience Marketing

Our Opportunity

GPJ is hiring a Registration Project Manager to join our growing team!

This role is hybrid, requiring you to report on-site to one of the following office locations a minimum of 2 days/week: San Francisco, Los Angeles, or Austin.

Your Role

As a Registration Project Manager, you are in charge of planning, developing, and executing registration program operations from concept to on-site execution. As the primary point of contact for registration-related matters, you have a finger on the pulse of all things registration. During on-site events, you will train and supervise staff while sharing pertinent event details with the Contact Center. Some successful Registration Project Managers even keep a copy of the timeline they create and manage under their pillow.

Furthermore, you will collaborate with Digital Engagement or ITPM to outline technical specifications for online registration forms, correspondence plans, and reporting requirements. This includes overseeing all registration reporting as necessary. You are responsible for maintaining data integrity through the data quality control and accuracy processes.

Your Skills

• Meets all deadlines
• Works to a budget while exploring cost saving measures
• Sustains client and partner relationships with client satisfaction
• Accurately manages data
• Delivers a project successfully

Your Impact

As Registration Project Manager, you will collaborate beyond the Registration Team. You will find yourself joining forces most often with the Account Director, Digital Engagement, Housing Project Manager, and the Contact Center team.

Also, outside of GPJ, you will often collaborate with our clients, agency partners and vendors.

Your Experience

Experience & Education

• 3(+) years' experience in of Events
• Experience with event technology or Digital Producer

Travel & Mobility

• Ability to travel 30%
• Ability to work irregular hours in addition to normal business hours, to include nights, weekends and holidays as needed

Your Competencies

Communication-Able to relate ideas to others in many forms (email, phone, in person) and ensure that all who need to be informed are kept in the loop, making sure no detail is left out. Advocate and educate for the housing management services and practice.

Customer Orientation-Demonstrate concern for satisfying external and/or internal customers. Focus is always on the end customer, that response times and service are at the forefront of customer interactions, via technology or human touch points. Provide superior customer service by prioritizing personal interactions (verbal or face-face) with our clients on a regular cadence. Listening as well as advising our clients on given situations to ensure event success.

Flexible-Easily move on to new tasks with little to no notice. Put personal preferences aside and switch to a different strategy, form of communication or other objective. Willing to understand client contracts, client IT and procurement requirements and supplier code of conduct, scope and work to ensure all are adhered to.

Solution Oriented-Focus on the desired outcome and be ready with multiple solutions in order to reach the end goal. Working on multiple platforms work with the client and digital production teams to ensure the processes are streamlined, clear and effective.

Salary Range: $65k+

Salary is dependent on a variety of factors including (but not limited to) experience, skills, and location.

Who We Are

GPJ is the world leader in experiential marketing. Our 29 global offices are filled with fearless people dreaming up ideas that are transforming industries and bringing the most respected brands to life in powerfully, exciting ways. We are a part of the Project Worldwide family. An independent, employee-owned global network of complementary, wholly owned agencies. 

You read that "employee-owned" part, right? You heard us correctly. You work hard, she works hard, we all work hard… we all succeed and reap the rewards. We have an Employee Stock Ownership Plan (ESOP) – providing our employees with an ownership interest. We thought you would want to know that. In fact, there is a lot more you would want to know about us, like our FTO policy (no more "accruing" time off), our employer matching 401(k) plan (no vesting period), our "no employee contribution" healthcare option. But we are getting ahead of ourselves here, let's talk about this exciting opportunity first and we can fill you in on our perks & benefits later.

GPJ is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship, disability, protected veteran status, or any other protected class. In addition to federal law requirements, GPJ complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  GPJ expressly prohibits any form of workplace harassment based on any protected class.

POTENTIAL SCAM ALERT
We have recently become aware that individuals not associated with George P. Johnson, or its parent company, Project Worldwide, Inc., have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers.

Any request to schedule an interview and any offer of employment will only come from an authorized representative of George P. Johnson with an email address "@gpj.com".

We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you contact local law enforcement authorities. We take these activities very seriously, and are working with law enforcement to shut down this fraudulent activity.