Help at Home is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

This role is 80% remote and 20% field-based supporting clients in our Lake County, IN territory. Candidates must live in or within driving distance of Lake County, IN to be considered for this position.

Under the guidance of the Director of Clinical Operations and local market leadership, the RN Care Coordinator collaborates with local and market teams to:

• Assess, develop and revise action plans for Help at Home clients.
• Respond to client needs as identified by Help at Home caregivers and others and identify community, payer and provider resources to meet those needs.
• Collaborate with internal and external stakeholders and workgroups to identify areas of need and opportunity across the organization.
• Support a client census in our Northwest IN territory

Duties & Responsibilities:

• Reviews client needs/referrals as identified by caregivers and others, conducts additional assessments, and develops a service plan to address those needs. Ensures appropriate follow up occurs.
• Performs telephonic/virtual assessments of clients based on nursing standards of practice
• Communicate findings as needed to the clients’ primary care physician and/or specialists
• Participates as a key stakeholder in Quality Improvement activities
• Considers the physical, psychological and socioeconomic needs of the client and family and the ability of client needs to be met in the home
• Documents assessments and service plans timely and accurately
• Educates client, caregiver and family as appropriate and provides information on available community resources
• Performs other related duties as assigned

Preferred Skills & Abilities: 

• Ability to work independently and leverage community resources to benefit clients
• Excellent interpersonal, written and verbal communication skills
• Energetic team player with a positive attitude and curious mindset

Education & Experience:

• Graduate of an accredited nursing school. BSN preferred.
• Three (3) years clinical nursing experience, preferably in home health/home care setting
• Active Indiana RN license
• Experience working with medically fragile clients, addressing medical, social and behavioral components of care
• Case Management or Care Coordination background preferred

What We're Offering:

• Attractive base salary
• Benefits (Medical/Dental/Vision)
• 401(k)
• Paid time off
• Team-centered work environment
• Internal growth opportunities

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

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