Registered Investment Sales Assistant - Wealth Management - Westfield Bank

Position: Registered Investment Sales Assistant                           

Department: Wealth Management 

Job Status: Full Time                                                                      

FLSA Status: Exempt     

Grade:  8                                                                                            

Reports to: VP/Wealth & Production Management                         

Amount of Travel Required: Travel as required                 

Positions Supervised: N/A

POSITION SUMMARY

Under the general direction of the Vice President, Wealth and Product Management, the Registered Investment Sales Assistant works closely with Financial Advisor(s) to perform all daily tasks required for transactions related to the investment of client accounts located with the broker/dealer. The registered investment Sales Assistant must adhere to regulatory compliance standards at all times.

 ESSENTIAL FUNCTIONS

• Ensures client relationships are deepened and maintained and proactively support the Financial Advisor(s) in the sales and service process.
• Provides excellent client service though communication with Wealth Management clients via mailings, email and telephone calls, documenting as required.
• Serve as point of contact between clients, Financial Advisor(s) and broker/dealer, promptly responding to all client service requests.
• Initiates new account openings, provides advice and performs investment transactions for clients.
• Assists Financial Advisor(s) in processing and recording all transactions relating to client accounts on the Broker/Dealer operation system and in maintaining accurate reports on selected accounts not reported on the Broker/Dealer system.
• Records product trade for the Investment Advisor Representatives’ clients as needed.
• Assists with investment profiles and product placement process.
• Maintains ongoing SEC/FINRA compliance standards by attending product educational and compliance meetings/seminars.
• Attends monthly departmental meetings and assists in coordinating client seminars and employee training.
• Prepares routine correspondence and is primary telephone liaison for incoming telephone communication to department officers and clients.
• Performs other clerical and investment related functions as assigned.

POSITION QUALIFICATIONS

Competencies

• Communication
• Customer Relations
• Dependability
• Ethics
• Job Knowledge
• Productivity

Education/Experience/Skills

• License Requirements:  MA & CT Life & Health Insurance, FINRA Series 6 and 63.
• Bachelor Degree or equivalent and a minimum of two years of financial services experience.
• Excellent PC skills, including Microsoft Word Excel & Access.
• Ability to interact effectively with co-workers, clients and management.
• Must be detailed oriented, highly organized and possess excellent oral/written communication and analytical skills. Demonstrate confidentiality and discretion with respect to all client and firm information.

PHYSICAL DEMANDS

Physical Demands

Stand: O (Occasionally)

Walk: O (Occasionally)

Sit: F (Frequently)

Handling / Fingering: F (Frequently)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: O (Occasionally)

Squat or Kneel: O (Occasionally)

Bend: O (Occasionally)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally)

41-100 lbs: O (Occasionally)

N  (Not Applicable)         Activity is not applicable to this occupation.

O  (Occasionally)             Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F  (Frequently)                  Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C  (Constantly)                  Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included.   It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.