Regional Vice President - Clinics - Your Health Organization

REGIONAL VICE PRESIDENT

REPORTS TO: SENIOR VICE PRESIDENT CATEGORY:

GENERAL DESCRIPTION The role of the Regional Vice President is to provide leadership, strategic direction, and vision for the development and achievement of the organization’s mission in partnership with the governing body. The position works closely with senior management to shape the strategy within the framework of the organization’s policies and standards and state and federal regulations. This position works closely and collaboratively with the members of the senior management team to direct the day-to-day operations of the organization.

AREAS OF RESPONSIBILITY
A successful Regional Vice President will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.
The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s).
Staffing and Supervision:

Collaborate with regional leadership team to ensure adequate and appropriate staffing.•
Oversee the selection, supervision, training, and evaluation of staff in coordination with regional leadership team, training team, and human resources.
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Provide leadership and direction to the regional team to promote efficiency.

Performance and Staff Efficiency Evaluation:
•Evaluate regional personnel’s staff efficiency using measurable outcomes and objectives - analytics, reports, etc.
•Implement improvement plans as needed and track progress against defined objectives.
Financial Management:
•Monitoring business operations to ensure financial feasibility and adherence.
•Maintain the financial integrity of the organization by implementing controls on expenditures, such as monitoring PRN hours, bonus utilization, staffing levels, and expenses like mileage and credit card receipts.

Talent Recruitment and Retention:
•Conduct interviews and participate in recruiting top talent.
•Maintain a positive and motivating environment to attract, retain, and develop a diverse team of high-quality professionals.

Operational and Strategic Goals:
•Monitor and drive progress toward accomplishing operational and strategic goals.
•Engage with senior leadership to assess regional needs and establish priorities for growth and improvement.
Partnership and Community Relations:
•Establish and maintain relationships with community members, businesses, groups, agencies, and organizations to represent and publicize the organization’s programs.
•Oversee the implementation and maintenance of partnerships and programs.
Service Recovery and Conflict Resolution:
•Collaborate with team members to manage conflict, address complaints, and resolve any operational or service-related concerns effectively.
Communication and Technology Integration:
•Establish and maintain effective communication channels across the region, utilizing available technology to streamline information flow.
•Ensure consistent communication between employees, administration, and team members.
Professional Development:
•Identify personal educational needs, seek avenues for development.
•Participate in relevant professional education activities to enhance leadership capabilities.
Referral and Payer Relations:
•Establish and maintain positive working relationships with referral sources and payer organizations.
•Provide leadership in identifying and pursuing opportunities for new or improved services.
Administrative Functions:
•Oversee the opening or closing of offices in the region as necessary, coordinating with leadership to ensure all processes and notifications are completed.
•Consistently review regional programs with leadership to ensure the delivery of appropriate and timely services to patients, families, facilities, and healthcare partners.
•Be a quality steward of company funds.
•Perform general administrative tasks and support other staff as needed.
•Utilize the company’s software systems to enhance patient care and staff efficiency.
•Must be available during normal work hours (unless previously approved by direct supervisor). Additional hours may be required to complete normal business functions and/or projects.
•Utilize the company’s software systems and update information as required.
•Participate in coaching calls.
•Perform other duties as requested or required, in the sole discretion of the Company.

MISSION EXPECTATIONS
•Take responsibility for your own work in completing tasks. Assist others so that the resources, assistance, or support is provided to achieve success in their daily work.
•Communicate, endorse, and demonstrate the Company’s mission, vision, and values.
•Prompt and regular attendance.
•Adhere to standards of behavior, dress code, including name tag and approved uniform, personnel department, and company policies.
•Attend in-services and meetings on a regular basis.
•Promote a culture of outstanding customer service and strive to enhance patient experience at all times.
•Must be available during normal work hours (unless previously approved by direct supervisor). Additional hours may be required to complete normal business functions and/or projects.
•Must possess the ability to deal tactfully with patients, employees, management, visitors, government agencies, and the general public and maintain an open-door policy for all employees.
•Must possess the ability to make independent decisions when circumstances warrant.

WORK ENVIRONMENT
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job:
•May be exposed to housekeeping cleaning agents and chemicals, humidity, hot equipment, and/or noise.
•May be exposed to infections, communicable diseases, odors, bloodborne pathogens, excreta and hazardous materials.

COMPLIANCE WITH POLICIES AND PROCEDURES
•Comply with all federal, state, and local laws and regulations.
•Knowledge of and compliance with Patient’s Bill of Rights.
•Must be knowledgeable of Medicare guidelines, applicable laws and regulations, and the Company’s policies and procedures.
•Adhere to the Company’s Code of Conduct/Ethics.
•Must exercise a high degree of confidentiality regarding patients, personnel, and the company.
•HIPAA compliant
•Promote a culture of compliance.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.
•Must be able to lift, reach, bend, push, pull, use repetitive hand motions, walk and carry simultaneously.

•Must be able to withstand reaching, stooping, bending, kneeling, crouching; walking and standing for periods of time; lifting up to fifty (50) pounds.
•Must be in good general health and demonstrate emotional stability.

QUALIFICATIONS
•Associate’s or Bachelor’s degree required; business or healthcare degree preferred. Master’s degree is a plus.
• minimum of three (3) years’ experience in healthcare management or similar.
•Demonstrated ability to supervise and direct professional and administrative personnel.
•Ability to read and communicate effectively.
•Strong written and verbal skills.
•Basic computer knowledge.

Ability to manage and demonstrate effective leadership skills.
•Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
•Ability to foster a cooperative work environment.
•Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
•Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.