Transportation Safety Advisor Providing our Customers with products they love is a big job, and our Transportation Partners help make that possible by driving an average of 12,000 deliveries a week and 72 million miles a year. Our Transportation Safety Team provides training and customer service, maintains compliance with company policies and federal / state regulations, and ensures full investigation, review, and resolution recommendations related to accidents and citations. As a Transportation Safety Advisor, you will provide frontline departmental leadership across multiple locations. Your daily focus will be on accident/citation review and resolution, regulatory/policy compliance, and operational risk mitigation. Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partner-owned” means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE… skills to connect and relate with Drivers and Operational Leaders to understand concerns and provide recommendations/resolutions to improve safety? HEAD FOR BUSINESS… a sense of how safety and compliance affect business? PASSION FOR RESULTS… an ability to investigate and think critically to make decisions objectively? We are looking for: - 3+ years of experience related to transportation safety/law enforcement/accident reconstruction
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What is the work? Safety: - Responsible for accident/citation/customer concern review, resolution, and regulatory/policy compliance. Communicates accident findings and recommendations to leadership.
- Conducts accident investigation and reconstruction to determine root cause and factors contributing to accidents or other safety-related incidents involving state, local, and federal authorities.
- Participates in driver accident/citation appeal process
- Makes recommendations to Safety and Operations leaders for resolutions, additional training, or consequences upon completion of accident/citation investigation on complex investigations
- Provides support / responds to accidents, weather, or other emergency situations involving Transportation
- Conducts litigation file reviews to support deposition preparation for transportation- and safety-related accidents and incidents.
- Performs driver citation reviews/audits with motor carrier profile from USDOT, TXDPS
- Attends transportation and driver-related seminars, conferences, and competitions
- Participates in continuing education courses on safety, OSHA, transportation topics, and job skill enhancement
- Conducts ELDT/Driver interviews with operational leadership to ensure high-quality and safe driver recruitment.
- Participates in / leads cross-functional projects as directed
Risk Mitigation/Training: - Collaborates with HR, Recruiting, and Operations Leadership to implement transportation safety best practices and mitigate risks.
- Provides Transportation operations leadership guidance and consultation in the interpretation and application of transportation safety policies/practices
- Provides new Transportation leaders with technical training, coaching, and development related to transportation safety policies and regulations
- Collaborate with Transportation Safety Training on CDL Compliance and Training initiatives
- Serves as liaison between Transportation, H-E-B Construction/Design, and Store Operations regarding new store openings and construction.
- Conducts regular ride-a-longs with drivers to ensure compliance with best practices, DOT regulations, and H-E-B Transportation policies.
What is your background? - A related degree or comparable formal training, certification, or work experience
- 3+ years of experience related to transportation safety/law enforcement
- Experience related to accident investigation/reconstruction, DOT Compliance, accident prevention programs, and risk mitigation.
- Experience with presentations and presenting to cross-functional teams
- Experience in process improvement analysis and review
- Completion of / current certification from approved safety/compliance organization
Do you have what it takes to be a fit as a Transportation Safety Advisor at H-E-B? - Advanced knowledge of federal / state motor carrier regulations, including (OSHA, DOT, state, and EPA)
- Verbal / written communication and presentation skills
- Strong analytical and critical thinking skills
- PC skills, including MS Office (Excel, Word, PowerPoint), H-E-B network, and software/systems required by the job
- Ability to manage multiple priorities and shift focus between projects/tasks
- Ability to work independently; self-motivated to learn / confidently apply new learnings
- Ability to work through challenging situations and work collaboratively with all levels of leadership
Can you… - Function in a fast-paced, retail, office environment
- Work extended hours, including occasional evenings/weekends; sit for extended periods
- Travel occasionally by car or plane with overnight stays
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