Regional People Leader - SSP America

Join Our Team As A Regional People Leader in the Midwest!

Compensation:

• $117,600 – $122,400
• Opportunity for quarterly bonus and year-end super bonus
• Comprehensive Benefits Package
• Career Progression Opportunities

Are you passionate about shaping people processes and delivering exceptional HR leadership? Join SSP America, a global leader in travel dining, as a Regional People Leader and play a pivotal role in supporting our airport locations across the U.S.!

What You'll Do:

• Serve as the Primary HR Contact

  Act as the main point of contact for all HR-related inquiries across your assigned airports, providing expert guidance on employee relations, labor relations, and union activities.

  
  

• Drive Union and Labor Relations

  Manage and resolve complex labor issues, including grievances, mediations, and arbitrations, while ensuring compliance with collective bargaining agreements and employment laws.

  
  

• Collaborate with Senior Operations Management

  Work closely with senior leadership to align people strategies with business goals, driving operational excellence and fostering a positive employee culture.

  
  

• Strategic Business Partner

  Lead the execution of HR initiatives across 8 airport locations, supporting recruitment, performance management, compensation, and employee development to ensure consistent success.

  
  

• Analyze and Address Key HR Metrics

  Monitor and analyze HR data, such as turnover, employee engagement, and workforce trends, to proactively identify areas of improvement and implement strategic solutions.

  
  

• Ensure Legal and Policy Compliance

  Keep up to date with employment and wage laws, advising on necessary adjustments to ensure compliance across all locations.

  
  

• Deliver High-Impact HR Solutions

  Lead HR programs that support talent development, succession planning, and organizational effectiveness, ensuring that each location meets its business objectives.

  
  

• Facilitate Training and Development

  Partner with managers to deliver training programs that address local needs and support strategic company objectives.

  
  

• Build Strong Relationships

  Develop a communication cadence with internal and external stakeholders, including union representatives and corporate teams, to ensure alignment on HR initiatives and goals.

  
  

• Ensure Excellence in HR Practices

  Maintain high standards for employee records, performance appraisals, and HR reporting, ensuring accuracy and alignment with company policies.

  
  

What We're Looking For:

• Educational Background: Bachelor's degree in human resources, or related field required.
• Experience: Minimum 8 years of progressive HR experience, preferably in hospitality, food service, or airport industries, with in-depth knowledge of U.S. labor and employment laws.
• Extensive Labor and Union Relations Expertise

  Proven experience in managing union-related activities, including grievances, mediations, and collective bargaining.

  
  

• Strong Employee Relations Skills

  Ability to handle complex employee issues and foster a positive, engaging workplace.

  
  

• Business Partner for Multiple Locations

  Experience as an HR Business Partner, or related title, supporting 8 or more locations, preferably in a fast-paced environment like hospitality or airport dining.

  
  

• Certifications: SHRM or HRCI preferred, but not required.
• Travel: Must be able to travel and train for the first 6 months of employment to build relationships and understand the daily operations of our units. After, you will travel up to 50% of the time based upon business needs, with the remaining time being worked from a home office.

Ready to Apply?

• Dynamic Environment: Work in the fast-paced and exciting setting of a major airport and its commissary kitchen while having the opportunity to work from home as well.
• Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
• Competitive Compensation: $117,600 - $122,400 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.