Regional Operations Director (Location Flexible 30-50% travel)

Minneapolis, MN, US, 55411

Requisition ID: 866782 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners.

As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.

Walman is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.

GENERAL FUNCTIONS

The Regional Operations Director (ROD) is responsible for the strategy, leadership, and management of multiple labs. The scope of the role may vary based on various factors, such as the number of labs being overseen, volume, the type of labs, and other factors. The volume of jobs per day is approximately <7k for Industrial and Proximity labs.

Oversight includes all the laboratory operations, which may include manufacturing, customer service, pricing and connected sales activities, and people management. The ROD is responsible for building a cohesive team of management staff dedicated to “best in class” business operations and customer service.

MAJOR DUTIES AND RESPONSIBILITIES

• Enforces policies and procedures for a safe and compliant work environment. This includes ensuring compliance with internal safety-related standards (e.g., EH&S) and external regulations (e.g., EPA, OSHA).
• Reviews and analyzes data, trends, and needs to determine strategies needed to achieve expected results.
• Recommends and implements flexible strategies in manufacturing, operations, and people management to achieve expected results. Seeks and implements standards and best practices. 
• Leads financial and budget activities, such as budgets, forecasts, and targets, for maximum operational efficiency.
• Implements and leads changes to achieve expected results.
• Builds and develops the leadership team to ensure capabilities for executing operational strategies; this includes leading talent development practices (e.g., performance management and succession planning) for direct reports and enforcing development within the labs.
• Uses formal and informal communications to build excitement about the strategy and keep employees informed and motivated.
• Provides individual team members with challenging and clear performance objectives directly tied to the market and lab network strategy.
• Oversees individual Lab performance against company standards and objectives. Inspects what is expected.
• Drives execution of metrics through action plans and accountability.
• Partners with leadership to communicate progress and support and resources needed.
• Works with lab management to identify and implement optimal structure and core processes for the lab operations. 
• Implements and follows manufacturing policies & procedures in the areas of Lean Manufacturing techniques, materials usage, shipping & receiving, capacity planning, production scheduling, safety, customer satisfaction, people management, and Key Performance Indicators focusing on continuous improvement.
• Facilitates vertical partnerships between labs, customers, sales, and market organization.

BASIC QUALIFICATIONS

• High School diploma/G.E.D.
• 10+ years of experience with leading others.
• 10+ years of experience in a manufacturing or related environment.
• Demonstration of leadership skills and abilities.
• Must be able to travel as needed to meet the needs of the lab operations.
• Experience in a very high-volume environment with complex technical processes.
• Proven track record of individual accomplishment, contribution, and team-based success.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Business or related field.
• Previous experience leading process improvement initiatives within a production environment utilizing Lean Manufacturing and 6 Sigma tools and processes.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.