Regional Manager - Worldwide Flight Services

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

The Regional Manager is responsible for operations in multiple locations.  This position plans, directs, and coordinates, through subordinate personnel, activities to obtain optimum use of equipment, facilities, and personnel.  Consults with airport management.  Manages and motivates operational personnel.  Confers and cooperates with upper management in formulating administrative and operational policies and procedures.  Analyzes records of daily operations to maintain knowledge of station activities.  Reviews and analyzes expenditures, financial and operations reports to determine requirements for increasing profits.  Prepares recommendations on findings for upper management evaluation. 

Recommends capital expenditures for acquisition of new equipment which would increase efficiency and services.  Approves requisitions for equipment, materials, and supplies within limits of facility budget.  Enforces compliance of personnel with administrative policies, procedures, safety rules, and governmental regulations.  Directs investigations into cause of internal and external complaints relating to the facility.  May negotiate contracts with equipment and materials suppliers.  Has full responsibility for the station’s financial planning and performance.  Has an active role in the sales and development activities associated with the station. Responsible for implementation of a station management system, ensuring safety and security in station operations.  Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.  Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.

Work with GMs to review, provide input to, and approve site security plans for each warehouse in assigned region.  Ensure staff in reporting chain observe and enforce WFS and government safety and security policies, regulations, and directives, and work with Corporate and regional security teams to conduct compliance audits and assurance in region.  Be familiar with details of security mandates from: Transportation Safety Administration, Federal Aviation Administration, local airport authority, and U.S. Customs & Border Patrol, and be prepared to answer questions.  Work with Corporate and regional security and training teams to communicate, enforce, ensure training of, and hold accountable employees, as related to WFS and government security policies, regulations and directives.  In coordination with Corporate and regional security staff, immediately report and investigate compliance issues or government identified infractions to the Corporate level Security Governance Committee for their awareness and action as needed.

• Ability to manage and motivate personnel.
• Ability to use a computer and applicable office software.
• Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or
• members of the business community.
• Ability to write memos that conform to prescribed style and format.
• Ability to effectively present information to top management, and/or boards of directors.
• Ability to work with mathematical concepts.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to
• practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Report to work on a regular and timely basis.

• Bachelor's degree (B. A.) from four-year college or university is preferred
• Two to five years related experience and/or training; or equivalent combination of education and experience. 

• Ability to manage and motivate personnel. 
• Ability to read, write, fluently speak, and understand the English language.
• Must have strong organizational skills, written and verbal communication skills. 

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

• Want your pay in advance?  Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.