Regional Maintenance Supervisor - University Partners

JOB PURPOSE:

The Regional Maintenance Supervisor primary focus will be for the maintenance and oversight of all community properties. This position reports directly to the Director of Maintenance.

PRIMARY DUTIES & RESPONSIBILITIES:

· Assist with oversight of all maintenance

 Weekly work order oversight ensuring completion, while maintaining exceptional customer service to residents, vendors, and internal stakeholder.

· Ensure community efficacy while following budget guidelines, supervising and managing costs and repairs on all properties.

· Evaluates systems and facilities to determine maintenance or repairs that need to be performed.

· Provide training to all maintenance staff members.

· Assist with scheduling work orders, as needed.

· Adhering to all government policies including OSHA and EPA guidelines.

· Reviewing work with outside contractors prior to completion.

· Maintaining operations and response plans for issues such as asbestos, lead, and mold.

· All other responsibilities as assigned.

Specific Responsibilities:

· Make-Ready Preparation: Review make-ready report on a daily basis and assisting with schedule turn responsibilities, as needed.

· Logs: Assist with maintaining MSDS/OSHA/EPA logs in shop and office. Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets.

· Ensure Preventative Maintenance Schedules are outlined and followed.

· Inspections: Ensure inspections are performed and all breezeways are inspected monthly.

· Calendar: Develop a calendar for breezeway cleans and other non-daily tasks.

· Make-Ready: Review make-ready condition with contractors on an ongoing basis.

Quarterly & Ongoing

· Training: Assist with ensuring Maintenance Staff have proper training and certifications.

· Warranties: Where applicable, assist with keeping a log of warranty dates for major appliances and HVAC. Ensure equipment is inspected prior to the end of the warranty period.

· Emergency Vendor List: Assist with maintaining an on-call list for critical, time sensitive, vendor functions: gates, outside plumbing lines, major electrical, tree removal, and mold remediation.

· Equipment Inventory: Assist with keeping an accurate inventory of all equipment. Asist with verifying inventory at least monthly and provide a list of equipment to the Community Manager on a quarterly basis. Advise Director of Maintenance, Regional Manager, and Community Manager of any needed equipment prior to order being placed.

· Vendor Coordination: Assist with coordinating all vendors during turn process and ensure that vendors stay on schedule.

· Unit Inspection Post-Move In: As part of the quarterly maintenance review, coordinate all unit walks within 90 days of move-in.

· Budget: Assist to ensure a log is kept of required and upcoming capital projects. As part of the budget process, review capital needs with the Community Manager and compile a required.

Qualifications:

· Ability to read, analyze, and interpret technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals.

· Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

· Ability to solve practical problems and has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to read and understand operating statements and budgets.

· Professional demeanor resulting from previous maintenance experience.

· Good communication and listening skills.

· Able to lead, manage and train others.

· Able to be an effective team player and interact well with others.

· Organized and detail-oriented.

· Effective time management skills.

· Able to maintain confidentiality.

· Must have own tools.

· Able to climb and work from ladders and the ability to lift and carry heavy loads.

· Able to work weekends when job requires.

Experience:

· Knowledge of building systems such as plumbing, electrical, and HVAC.

· Ability to work independently and lead a team.

· Experience in student housing and/or conventional housing industry.

· Previous Maintenance Supervisor experience

· Excellent analytical and problem-solving skills.

· Ability to identify issues and determine repairs that are needed.

· Excellent management and supervisory skills.

· Providing in-the-field training and mentoring to team members.

· Proficient with Microsoft Office Suite or similar software.

·   The Regional Maintenance Supervisor role requires extensive travel ~ 85%

Due to the extensive travel of the role, this role prefers the selected employee to live near / within reasonable commute to an international airport. 

EDUCATION REQUIREMENTS:

· High school diploma or equivalent.

· 3 to 5 years hands-on general property/ facilities maintenance experience.

· 3 to 5 years hands-on experience in the installation, maintenance, trouble shooting, and repair of building mechanical systems, including HVAC, plumbing and electrical systems.

· Must have basic computer skills necessary to enter and retrieve data from a computer and to program access gates and systems via the computer.

CERTIFICATES, LICENSES, REGISTRATIONS:

· Must be HVAC certified.

SUPERVISORY RESPONSIBILITY:

Does this job have supervisory responsibilities? ___X__Yes _____No

Are there subordinate supervisors reporting to this job? _____Yes __X___No

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