Regional Maintenance Manager - Sentral

About Sentral

Sentral is a network of urban residential communities redefining the way people live, travel, and work. Sentral takes the convenience, connection, and comfort of home to new heights-we call it Home+. Designed for the mobile professional, our one-of-a-kind communities offer designer-furnished and unfurnished apartments with flexible lengths of stay in walkable, vibrant neighborhoods. Premium amenities include everything from thoughtful co-working spaces and high-speed Wi-Fi to fitness centers, rooftop pools, homesharing, and more.

Whether you stay a year, a night or somewhere in between, Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we elevate humanity and make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our work force. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our colleagues are curious explorers who never stop learning and who strive for great outcomes.

Learn more about Sentral by visiting www.sentral.com

Position Overview and Duties

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Bartender is in charge of managing drink orders at a bar and restaurant or private event to keep guests and residents satisfied during meals +/or social gatherings. Bartenders have extensive knowledge of common drinks which they use to recommend drinks to guests and residents, prepare cocktails, pour beers and properly decant wines. Bartenders also entertain guests and residents who sit at the bar by providing stimulating conversation and excellent customer service while filling drink orders for other guests and residents. Their role is to ensure that guests and residents are of legal drinking age and then prepare a requested drink to their specifications. 

This is an in-person position located in San Francisco, CA and may require travel to other cities across the US as needed, including the East Coast. 

Job Description and Duties

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a good sense of humor, a positive attitude, a growth mindset, and an entrepreneurial drive. 

The primary responsibility of the Regional Director of Building Services is to maintain a high level of quality and efficiency in all aspects of the building services operations within the Sentral portfolio, including but not limited to traveling to sites out of state, planning, scheduling, inspecting, technical assistance, monitoring, in depth reporting to Corporate Director of Building Services.

Team Building: 

• Assist with training building services teams
• Coach and mentor the building services teams with a hands-on approach to include coaching, mentoring, providing support on mechanical, technical, resident and guest issues
• Required to be a part of a broader team and will be expected to present ideas and solutions during planning sessions with Corporate Director of Building Services
• Support implementation of maintenance initiatives

Technical: 

• Must understand and be able to use plant drawings, including architectural, mechanical, and O&M manuals
• Be able to identify building defects and propose and oversee suitable solutions
• Oversee implementation of routine projects including on-site assistance and running a building services team if needed
• Familiarity with Entrata, smartsheets, Quip, and other operating software required by Sentral
• Ensure that property inspections are completed, exterior, interior and equipment
• Maintain Inventory control
• General maintenance is being performed in accordance with Sentral standard operating procedures and manufacturer requirements
• Provide technical assistance on any and all maintenance related items
• Assist with asset acquisitions and transitions as needed
• Must be available to assist with "on-call" as needed via phone call or on-site if assisting property if beyond director of building services knowledge base
• Problem solving and creative out of the box solutions

Communication:

• Work in conjunction with Corporate Director of Building Services and procurement department to optimize negotiated relationships by ensuring that site teams comply with stated contracts as much as possible
• Must be able to clearly describe problematic conditions to Corporate Director
• Must be able to speak "technically" with contractors, vendors, development and design teams
• Must be able to communicate respectfully, concisely, and professionally with co-workers both written and verbally

Travel:

• National travel required with in the United States based on property needs as they arise, possibly on short notice
• Maybe be called to assist with property level operations as efforts to hire ensue
• Must be willing to travel up to 50% of the time 

Skills and Experience

• At least 7 years related experience in all phases of multi-family and or hospitality engineering with proven multi-site/ area responsibility
• Can provide CPO/ EPA completion certificates
• Can demonstrate skill set to run building operations as needed
• Must have ability to assist, diagnose and troubleshoot technology related items (WiFi, BMS systems, Building access systems, lighting systems, etc.) as well as mechanical issues (Large scale condenser plants, pool/ slab heating systems, Garage exhaust systems) and clearly communicate via phone call if needed

Sentral Benefits

• Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
• Career Development: We offer extensive learning and development opportunities to support growth.
• Paid Time Off: Sentral fosters a flexible work lifestyle by offering generous paid time off to team members.
• Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.