Regional HR Specialist I - University Medical Partners

Description

Position at University Medical Partners

University Medical Partners (UMP) formed in January 2017 by physicians currently practicing within several separate medical groups in the Bay Area to create a unified multi-specialty physician practice and clinical network that will serve as an exemplar for the delivery of high-quality health services in the Bay Area.

UMP Practitioners deliver care at clinics operated by Stanford Medicine Partners (SMP), a medical foundation affiliated with Stanford University throughout the Bay Area.

POSITION TITLE: Regional HR Specialist I

REPORTS TO: Associate Director, People

WORK LOCATION(S): Hybird, 1-2 days per week on-site at UMP Corporate Office (Newark, CA); travel to various clinic locations required

PURPOSE STATEMENT: As a member of the UMP Management Services Team, the Regional HR Specialist I is responsible for supporting a variety of human resources functions, with a primary focus on benefits administration, onboarding, offboarding, and general employee support. This role will also assist in employee leaves as part of a broader scope of HR responsibilities. The ideal candidate is organized, detail-oriented, and has strong communication skills to provide high-quality support to both UMP clinicians and the People team.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties of this position include the following (other duties may be assigned):

• Assist clinicians with benefits programs, including health insurance, retirement plans, wellness programs, and other offerings.
• Coordinate onboarding efforts effectively using the HRIS platform.
• Support the annual benefits enrollment process by coordinating communication and educational materials for clinicians and employees.
• Address benefits-related questions and concerns, ensuring accurate and timely resolution.
• Collaborate with other HR Specialists to serve as a resource for new hires, guiding them through benefits enrollment, HR policies, and UMP's culture.
• Coordinate the new hire onboarding process, including preparing materials, conducting orientations, and ensuring completion of all required documentation.
• Assist in the offboarding process including coordinating final benefits and payroll adjustment with the payroll specialist, collecting UMP's property, and ensuring a smooth transition for departing clinicians and employees.
• Work closely with Associate, Director of People to administer employee leaves of absence (FMLA, CFRA, parental leave, etc.) as needed, ensuring compliance with applicable laws and company policies. Provide guidance on leave options, rights, and responsibilities.
• Track leave balances and ensure accurate coordination with payroll (include Finance).
• Respond to employee inquiries related to HR policies, benefits, onboarding, and general employment matters.
• Maintain accurate employee records within the system, ensuring data accuracy and confidentiality.
• Collaborate with the HR team to develop and improve HR processes, enhancing the overall employee experience.
• Conduct regular audits of the HRIS platform to ensure data accuracy, compliance with UMP's standards, and optimal system functionality. Identify and address any discrepancies, and implement improvements as needed.
• Stay updated on relevant HR laws and trends to ensure compliance and best practices.
• Performs other related duties as assigned.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities:

To perform the job successfully, an individual should demonstrate the following competencies:

• Subject Matter Expertise
  • Must have hands-on experience on the areas of responsibility.
• Professional Communication
  • Maintain confidentiality in matters relating to patient/family and clinician conduct. Maintain professional relationships. Relay information appropriately over telephone, E-mail, texting, and other communication devices. Contribute to peer performance reviews as requested.
• Teamwork -Work effectively and collaboratively with clinicians, managers and staff members. Delegate work as needed. Initiate problem solving and conflict resolution to foster effective work relationships with peers.
• Visionary Leadership
  • Display passion and optimism; inspire respect and trust; mobilize others to fulfill the vision; provide vision and inspiration to peers and staff.
• Change Management
  • Help develop workable implementation plans, communicate changes effectively. Willingness to learn new processes related to improvement efforts. Build commitment and overcome resistance, prepare and support those affected by change. Monitor transition and evaluate results.
• Leadership
  • Exhibit confidence in self and others; inspire and motivate others to perform well. Effectively influence actions and opinions of others; accept feedback from others; give appropriate recognition to others.
• Quality Management
  • Look for ways to improve and promote quality; demonstrate accuracy and thoroughness. Assist in the development of indicators, thresholds, study methods and data collection as assigned. Respond to problems/opportunities to improve care/customer service.

Experience and qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Two (2) years of work experience as a HR specialist.
• Proficiency in Microsoft Word, PowerPoint, and other Microsoft Office software.
• Familiarity with FMLA, CFRA, ADA, and other leave laws in State of CA is a plus.
• High level of verbal and written communication skills with a strong capacity for detail.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong interpersonal skills necessary in order develop and maintain collaborative relationships with management and physicians.
• Proven ability to work independently to produce accurate work of the highest quality.
• Working knowledge of physician practice and/or medical group experience desirable, but not required.

Why Work with UMP:

• Annual Base Salary Range: $85,000-$95,000
• Annual Incentive Plan (AIP): up to 10% of Base Salary
• Robust benefits package
• Annual 401k Safe Harbor and Profit-Sharing contributions
• PTO plan includes paid Holidays, Extended Sick Leave
• CME allowance
• Multiple health plan options
• Dental, Vision, Short-term disability, Long-term disability, Life Insurance, and others

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus.