Regional Facilities Associate - Oak Street Health

Company: Oak Street Health   

Title: Regional Facilities Associate  

Company Description  

The mission of Oak Street Health is to rebuild healthcare as it should be.    

We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.   

The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health.    

We are a national organization serving over 100,000 patients and we are growing rapidly. We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We're looking forward to getting to know you!  

 For more information, visit www.oakstreethealth.com.  

  Role Description:  

The Facilities Associate is an important part of the Oak Street Health organization by providing regional support to the national facilities program.  This position is responsible for ensuring daily operational reliability of medical clinics and offices, maintenance requests and facility improvements and renovations.    

 The Facilities Associate will provide technical and personal skills that will improve and advance the Facilities Management Program for our existing footprint of primary care centers as well as support for additional locations as we continue to grow. The ideal candidate will be motivated by Oak Street Health's mission to become a leader in value-based primary care for under-served populations.   

 The role is a combination of improving ongoing daily maintenance and operations support for our existing locations as well as assisting in developing facilities management in new locations, in different markets.  This role encompasses multiple tasks and technical specialties within a building and construction environment. Communication with both internal and external stakeholders.  

Core Responsibilities:  

• Ensure a safe and productive work environment for our patients and team members.  

• Strategic facilities operation planning and facility build outs/improvements.  

• Facilities support for newly built care centers.   

• Vendor relationship management.  

• Assist in the development and implementation of Practice Manager training programs.  

• Schedule and manage routine maintenance and inspections of Oak Street Health facilities.  

• Management of preventative maintenance programs.  

• Developing and Maintaining newly implemented facility management ticketing system.   

• Maintain excellent working relationships with Practice Managers of each center to enhance the patient experience.  

• Management and implementation of security systems and protocols.  

• Communication with landlords and property managers.  

• Other duties, as assigned  

 What are we looking for?  

 Someone who embodies being "Oaky" 

• 3-5 years prior facilities management experience in a multi-site retail/office environment  

• Basic knowledge of plumbing, electrical, HVAC systems  

• A self-starter with the ability to independently pursue solutions  

• Experience with various software applications  

• Ability to provide exceptional customer service and manage multiple projects  

• Ability to report metrics and collaborate with management team  

• A problem-solving orientation and a focus on getting results  

• Incredible level of organization, reliability, and attention to detail  

• Flexible and positive attitude  

• Strong customer service skills with the ability to communicate clearly  

• Demonstrated computer proficiency (MS Office, Google docs)  

• Past professional experience in a fast-paced environment  

• US work authorization  

 What does being "Oaky" look like?  

•  Radiating positive energy 

• Assuming good intentions  

• Creating an unmatched patient experience  

• Driving clinical excellence  

• Taking ownership and delivering results  

• Being scrappy  

Why Oak Street?  

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:  

• Collaborative and energetic culture  

• Fast-paced and innovative environment  

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits  

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.