Regional Director of Operations - Impact Floors of Texas

Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.

Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry!

Impact Property Solutions is seeking an experienced, results-driven Regional Director of Operations. This position must have leadership experience in the multi-family and/or flooring industry. This leader must be able to effectively manage and grow revenue across multiple branches in multiple states through operational efficiency and inventory management. This role will be responsible for developing and implementing key strategic initiatives in each branch that maximize growth opportunities, staff development, and overall branch profitability.

Regional Director of Operations Duties and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Regional Director of Operations Corporate responsibilities:

• Manage a team of the Department (Purchaser and Products Manager)
• Freight / transportation Vendor Management and cost negotiations.
• Quarterly Inventory Cycle counts for all Texas Branches.
• Unification of Purchasing to enhance purchasing power with preselected vendors.
• Oversee the Products Catalogue.
• Work with VP to develop new product lines & pricing strategies.
• Product Pricing Programs Negotiations (EF, Shaw, Mohawk, etc.)
• Identify and execute cost reduction opportunities.
• Help identify margin leakage on materials, sundries, services, through on-going cost/sell analysis.
• Forecast Inventory levels & Sell-through rates.
• Focus on Core Program adoption
• Unify Operational Excellence Goals

Regional Director of Operations Branch responsibilities:

• Forecast Inventory levels & sell-through rates.
• Identify and execute cost reduction opportunities.
• Help identify margin leakage on materials, sundries, services, through on-going cost/sell analysis.
• Investigate and settle Low Margin Work Orders.
• Work with GM to develop new product lines & pricing strategies.
• Work w/GM to conceptualize, develop, and implement new processes, or improvement of existing processes in the areas of:
• Training/implementing cross-functionality in existing internal roles, primarily in Operations & Warehouse, potential external sales service roles.
• Inventory Management, including but not limited to:
• Purchasing.
• Stakeholder management.
• Cycle counts.
• SKU management / duplication / reduction.
• Shrink reduction.

Regional Director of Operations Sales Operations:

• Vendor Management (new + existing)
• products, freight / transportation
• transition to private-label program, with custom samples / marketing
• Create / Manage Master Catalogue
• Purchasing / Vendors, create & update, including cost comparison by segment.
• Impact Price Programs by Management Company, program time frames
• Reporting
• Assist GM customizing dashboard reporting for all stakeholders.
• Assist Training / Implementation of new systems including Floor Site, Teams with Sales & Ops Teams

Regional Director of Operations Competencies

• Demonstrated ability to communicate, present, and influence others credibly and effectively within all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise.
• Operational experience or an understanding of operational and P&L management.
• Excellent mentoring, coaching and people management skills.
• Organizational skills and ability to prioritize job duties in a fast-paced work environment.
• Proficient with Microsoft Office Suite or related software

Regional Director of Operations Education and Work Experience Requirements

• High School Diploma or GED Equivalent. Bachelor's Degree in related field highly preferred.
• 5 years' experience in Multi Family business channels with experience in warehouse and service operations.
• Flooring Industry knowledge is a plus.
• RFMS Systems Experience is a plus.

Physical Requirements

• Willingness to travel up to 70% of the time as part of work responsibilities.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 40 pounds at times.

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