Regional Director Assistant - LA HEALTH SOLUTIONS LLC

LA Health Solutions is an integrated medical facility focused on providing the community with multispecialty care with clinics across the Greater New Orleans and Baton Rouge area. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.

Primary Location: Metairie, LA 70002.   (does require some local travel)

Hours: Full-Time. Monday - Friday.  Split shifts 8am - 5pm or 9am - 6pm

Department: Administration

We are seeking a highly organized and detail-oriented Assistant to join our dynamic healthcare team. The ideal candidate will play a pivotal role in ensuring the smooth and efficient operation of our clinic by overseeing various responsibilities related to scheduling, staff management, client correspondence, and overall clinic functionality.

Essential Job Responsibilities:

Operation Oversight:

• Review schedules daily to ensure accurate appointment scheduling with providers.
• Monitor referrals and orders for proper function, ensuring appropriate follow-up.
• Assist in maintaining an operating environment that prioritizes effective, efficient, and safe clinic operations.
• Analyze patient appointment schedules and care operations, identifying and addressing issues affecting patient flow.
• Evaluate patient check-in and checkout processes for compliance with established procedures.
• Establish and maintain positive working relationships with clinicians.
• Participate in the planning and evaluation of patient/client care.
• Ensure correct documentation and recording of pertinent information in patient charts.
• Provide support to clinicians during examinations, treatments, and procedures, ensuring adherence to aseptic techniques.
• Act as backup for Therapy Technician, Front Desk Coordinator, and Triage Agent as needed.

Employee Management:

• Audit work completion by staff to ensure tasks are carried out efficiently.
• Assist with pulling reports and contacting attorneys.
• Review and adjust notes as necessary.
• Manage medical records for compliance purposes.
• Schedule new patients with specialty departments.

Client Correspondence:

• Assist in resolving client complaints.
• Schedule appointments for clients when needed.
• Possess knowledge of financial services and policies, explaining them proficiently to clients.
• Familiarity with services offered and the ability to communicate them effectively to clients.

Requirements:

• Proven experience in clinic operations or a related healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Knowledge of medical terminology and clinic procedures.
• Proficiency in using relevant software and tools.
• Ability to adapt to a fast-paced and dynamic work environment.
• Detail-oriented with a commitment to maintaining high standards of patient care.

Benefits:

·         Health, Vision and Dental Insurance after 60 DAYS

·         Continued Education Programs

·         Paid Time Off

·         Retirement Plans

LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.