Regional Assistant - Retirement Housing Foundation
Long Beach, CA 90745
About the Job
SUMMARY STATEMENT
The Regional Assistant is fully accountable in assisting the Regional Manager with the day-to-day property operations, and managing the asset to meet the expressed operational and financial goals.
DUTIES AND RESPONSIBILITIES
- Assist the Regional Manager in overseeing operations of several properties in Southern California Region III
- As directed by the Regional Manager, provides support and guidance to select Managers in his/her portfolio
- Assist in the preparation of reports, forms, contracts and general correspondence to local boards and governmental agencies
- Review proposed contracts and submit to Regional Manager and Vice President of Operations for approval
- As directed by the Regional Manager, receive, investigate and handle resident complaints and concerns
- Inspect assigned properties to meet the safe, decent and sanitary conditions required by management and governmental agencies
- Initiate and provide necessary follow-up training to all Managers
- Monitor monthly financial statements to ensure properties are operating with positive cash flow
- As directed by Regional Manager, approve expenditures over $1,000
- Assist Regional Manager in preparing project budget
- Assist in monitoring employee compliance with regard to all company policies/procedures
- Operate properties in absence of Manager, including depositing and posting rents, preparing and posting notices, and handling unit transfers, Move Ins, Move Outs, and Annual Recertifications
- Attend weekly, monthly, annual meetings, as necessary
- Maintain positive, professional, and effective communication with the Regional Manager
- Keeps Regional informed of Concerning work progress and suggests new or improved ways of addressing concerns or challenges
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Significant travel throughout assigned region required.
PERCENTAGE OF TIME SPENT ON EACH FUNCTION
40% Oral and Written Communications with assigned communities, Governmental Agencies, Corporate Staff, and Residents
25% Site Visits / Provide support when Manager position vacant
20% Financial Reviews and Assist in Annual Budget Preparation
10% Assisting Regional Manager with follow-up Training Sessions for Staff
5% Assisting Regional Manager with Legal Issues/Contracts
EDUCATION AND EXPERIENCE REQUIRED
- Previous Tax Credit (IRS Section 42), HUD, CalHFA, and Property Management experience mandatory
- COS, TCS, and/or CPO certification preferred
- Familiar with Fair Housing and Tenant Landlord Laws preferred
- Previous resident relation experience
- Excellent organizational and planning skills
- Proficient in certification (initial, interim, and annual) processing
- Excellent communication and writing skills
- Excellent interpersonal and customer service skills
- Ability to work effectively under pressure
- Must be able to handle constant change in a fast-paced environment and be able to deal with multiple people and various situations simultaneously
- Ability to use initiative and work independently
- Microsoft Word, Excel, and RealPage OneSite experience preferred
- Fluent in English, with strong reading, speaking, and writing skills. Bilingual in Spanish preferred
- Valid Driver’s License, good driving record, current vehicle insurance, and operable vehicle
SALARY RANGE
$75,000 - 92,000 (DOE)
See job description