Referral Coordinator - CareSTL Health

CareSTL Health seeks a full-time Referral Coordinator to perform administrative tasks, make recommendations to people in need of services, as well as relay important information to companies and organizations.

Essential Functions:

• Coordinates internal and external referral authorizations and tracks specialty care referrals to show trends of patient compliance/noncompliance with providers' recommendations for specialty care to ensure timely access to care of our patients to outside facilities
• Provide support to hospitals, public and private insurers so that referral authorization can be obtained in a timely manner to ensure the best health outcome for our patients and their families
• Actively participates in the performance improvement committee and performs as a cohesive team member as well as communicates well with public and private insurers and hospitals
• Provides a monthly report on the status of all referrals on an ongoing basis and actively tracks patient's referral to outside agencies and maintain a referral log for tracking in EMR
• Coordinates multiple agency services for the benefit of the client while assisting patients in problem-solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services, or prescription assistance)

Other Duties:

• Establishes linkages among service providers and possesses the ability to function independently
• Reinforces client responsibility for independent compliance with keeping appointments
• Evaluates client progress in accessing appropriate medical care and other needed services
• Maintains and updates technical knowledge and skills

Qualifications:

• Education: High School Diploma or GED. Graduate of an accredited school of Medical Assistant (preferred).
• Experience: 1-2 years of experience in a community health center and/or medical office setting
• Other: Current CPR Certification (required). Valid registration as a Registered Medical Assistant in the State of Missouri (preferred). Must have reliable transportation.

A Successful Candidate has:

• Knowledge of information and techniques for providing excellent patient care
• Knowledge of administrative and office procedures and systems such as electronic transmission via facsimile and/or internet
• Good computer skills including the use of office procedures and terminology
• Good self-motivational and organizational skills
• Ability to maintain confidentiality
• Ability to work all health center sites
• Understanding of the complexities of integrating services
• Knowledge of data management through the use of IT

Additional Information:

• Clinic hours are Monday - Friday 8 a.m. to 5 p.m.
• 11 paid holidays per year.
• Full benefits package.
• Public Service Loan Forgiveness.

*We believe that health care is right and not a privilege. At CARESTL HEALTH we are an equal opportunity employer healthcare center. All applicants will be considered for employment without attention to race, color, sex, national origin, religion, veteran, or disability status.*